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Duplicate Appointment Warning

Created On: 02/27/2023 in Account Setup Account Details and Settings

In the event that an appointment is scheduled for the same patient on the same day, you can enable a setting so that a warning message will appear. To enable the setting, go to Account > Provider Settings and cli...
VIDEO: Custom Payment Types

Created On: 02/17/2023 in Billing Patient Payments Posting Patient Payments

Here is an article that will walk you through the steps to set up custom payment methods in your office. ...
Vaccine Records Import - Data Migrations

Created On: 02/15/2023 in Account Setup Data Migrations

Vaccine, or Immunization, records can be imported into existing patient records using a standard spreadsheet (CSV/XLSX, delimited text) file. The columns below are accepted for population of this data: Column Header Description ...
Contacts List Import - Data Migrations

Created On: 02/15/2023 in Account Setup Data Migrations

The Contacts List , located in the Message Center, can be prepopulated with contact entries using a CSV file. The fields below are accepted: Column Name Description Format Required Example First Name Contact's...
Hiding Canceled and Rescheduled Appointments from the Schedule

Created On: 02/10/2023 in Schedule Managing Appointments

DrChrono has a setting that allows you to hide appointments with a canceled or rescheduled status. An appointment's status can be set in the appointment window. By default, canceled and rescheduled appointments will remain on...
Customizing your available payment types

Created On: 02/10/2023 in Billing Patient Payments Posting Patient Payments

You now can customize the options available as payment types when your office posts patient payments. For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected...
How do I access my Good Faith Estimate in OnPatient?

Created On: 02/10/2023 in OnPatient OnPatient for Patients General

To access your Good Faith Estimate, log in to your OnPatient account and click Messages at the top. You should see your GFE in your inbox. Click to open. Once opened, your estimate will be available for review. Cl...
Lab Results Import - Data Migrations

Created On: 02/10/2023 in Account Setup Data Migrations

Lab Result data can be imported in bulk for patients with existing records in DrChrono. If lab results are organized in a spreadsheet format (CSV, XLSX), you may submit the following columns and values to import this data: Column Header...
Medication History - Data Migrations

Created On: 02/09/2023 in Account Setup Data Migrations

Bulk Imports of Patient Medication History is possible for patient records within a DrChrono account. In order to import Medication history, please submit a spreadsheet file with the following columns and values: Column Header Descrip...
Problem (Diagnosis) History Import - Data Migrations

Created On: 02/09/2023 in Account Setup Data Migrations

Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...