New Articles

  1. Patient Payment Plans: Minimum Monthly Payment Amount

    DrChrono's Payment Plans allow for the office administrator to set a minimum payment amount. If a member of the office attempts to set a payment plan where the monthly payment is below the minimum payment set by the office administrator, they ...
  2. UHC - Q4 2023 MA-PCPi program enhancements

    UHC MA-PCPi Program United Healthcare has made a few updates to the 2023 MA-PCPi (Medicare Advantage Primary Care Physician Incentive program). The changes apply to Q4 2023 only. For additional information, please refer to the following art...
  3. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment . The screen ...
  4. ePS Enrollment Module: TIN update

     To assist with submitting your enrollment requests through eProvider Solutions (ePS), we have added a column to list the associated Tax ID/TIN.  This will help identify which request is which if your office bills with multiple Tax ID numbers. ...
  5. Release Notes for DrChrono Web 2023-10-23

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  6. Fee Schedule: How to add a new fee schedule

    DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. One of the features is the ability to add multiple fee schedules for specific providers, a...
  7. Custom Session Timeout

    Change your session timeout from 30 to 15 minutes.
  8. CMS - Changes to Amount in Controversy Threshold effective Jan 1, 2024

    Did you know that the amount in controversy to obtain an administrative law judge (ALJ) hearing and/or a judicial review in federal district court is changing effective January 1, 2024? Beginning January 1, 2024, the thresholds will be: ...
  9. DrChrono Payments Stripe: If the device will not read the credit card

    Troubleshooting the BBPOS device when it is not reading the card: General issues Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again. The...
  10. DrChrono Payments Stripe: When the mobile app does not recognize the BBPOS device

    Here are some things to try when your device is not recognized: Ensure the device is sufficiently charged before use. The card reader must be at least 50% charged for first-time usage. Check the serial number of t...