New Articles

  1. Message Center Overview on the iPad

    With the Message Center on the iPad App, you can access faxes and referrals, lab results, eRx refills, system-generated reports, OnPatient appointments and patient messages, and direct messages. To access the Message Center, tap on the en...
  2. Increasing efficiency when posting using Auto Set Billing Status

    Enabling this feature will increase the office's efficiency as it will automatically update the appointment to " Paid in Full " when the applied payment pays the charges in full. The status will remain on " Balance Due " when a partial payment is r...
  3. DrChrono EHR features that work with in-house payments and payment partners

    You can use some of DrChrono's tools to facilitate the process of automating adding charges to an appointment. You can use appointment and billing profiles to set up charges for scheduled appointments. Appointment and billing profiles in conj...
  4. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. You can navigate to this screen by clicking on Billing > Patient Payments > Balance tab. You can search for patients wit...
  5. Logs tab under Patient Payments

    The Logs tab provides a full overview of the events associated with that patient's billing. Each time a payment is moved, logged, etc., you'll find it here. You can navigate to this screen by going to Billing > Patient Payments >...
  6. Line Items tab under Patient Payments

    To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual postings. You can navigate to this screen by clicking on Billing > Patient Payments > Line Items tab. ...
  7. Patient Receipt and Superbill

    DrChrono has two ways you can provide a receipt for payment to your patient; a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you print i...
  8. How to fix a claim rejected stating “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER.“ on Workers' Compensation Claims

    When you are billing the claims to a Workers' Comp insurance, ensure the insurance information is updated in the Demographics > Workers' Comp section. This will give you the option to enter all of the applicable information and have that informa...
  9. How to fix “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER" on Auto Accident Claims

     When you are billing the claims out to the Auto Accident insurance, update the insurance information in the patient's  Demographics > Auto Accident section. This will give you the option to enter all of the applicable information and have t...
  10. Printing an institutional claim form - UB04

    If you are set up for billing institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below: Hover over the Billing tab and select Live Claims Feed   Press on the visit date for the Institutional Appointment...