New Articles

  1. DrChrono Payments: Voiding a payment

    If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. If you are reversing a credit card payment that was processed the same day , you have the option to Void the paymen...
  2. Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) eCQM CMS122v11

    Description: Percentage of patients 18-75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period. Guidance: If the HbA1c test result is in the medical record, the test can be used to determine numerator...
  3. What do the lock and flag icons on my appointments mean?

    The lock icon ( )on your appointments gives you a quick way to know if a clinical note has been locked without having to open the appointment to check. Once a note is locked, the icon will appear when viewing the schedule. For example, below we...
  4. How to Hide Canceled and Rescheduled Appointments (Video)

    Check our video below on how to hide canceled and rescheduled appointments from the schedule. ...
  5. Changing a medication to an inactive status

    There can be several reasons why a patient discontinues their medication(s). Some examples may include, the patient notifying the provider that they have stopped or the provider may determination. In any case, discontinuation of medication should ...
  6. Oxford Health Plan phases out paper checks

    Phase out of paper checks According to United Healthcare (parent company of Oxford Health Plan), they will discontinue the issuance of paper checks for claims payment for "many... Oxford plans in Connecticut, New Jersey, and New York" sometime i...
  7. UHC issues new ID cards April 2023

    New ID Cards According to United Healthcare (UHC), a new wave of members will be transitioned to their new commercial claims processing system. All transition members will receive a new ID card beginning April 1, 2023. The members will have ...
  8. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...
  9. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)
  10. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...