New Articles

  1. Batch Ordering Schedule II Controlled Substances

    If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This will...
  2. Prescribing with your Narcotics Addition DEA Number (NADEAN)

    If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Provider Settings and selecting the eRx Info tab. Once entered, your NADEAN will transmit with your prescription. When prescribing, t...
  3. Getting Started with Billing Acronyms

    Medical Billing (also known as RCM- Revenue Cycle Management) uses an alphabet soup of acronyms. Let's start by defining the codes used to build and bill medical claims. CPT - Current Procedural Terminology - codes used to report...
  4. How do I enter days supply in prescriptions and medications?

    You can add the day's supply to prescriptions you send and medications you add to a patient's chart. The day's supply field is required for schedule II controlled substance prescriptions. Days supply can help reduce the pharmacy clarification r...
  5. GHB Controls

    As part of DrChrono's DEA audit process, when prescribing a drug containing Gamma Hydroxburic Acid (GHB), the Notes to Pharmacy field is required. You will see an error message if the field is not filled out. ...
  6. Apply money from unallocated to the appointment while in Patient Payments

    To move money from Unallocated Payment and associate it with an appointment, click on the circle over on the right of the payment amount, sometimes referred to as a radio button. Once you click on the radio button, a Move...
  7. HCFA 1500 Box 33b - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI and Tax ID. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is a...
  8. Refunding an Unallocated Payment

    In the event you need to refund an unallocated payment in a patient's account, you can do so with just a few steps. First, navigate to Billing > Patient Payments Search for the patient you need to refund the unallocated payment.  ...
  9. How do I know if my patient has signed up for OnPatient?

    You will know if a patient has signed up and activated their OnPatient account by looking at the patient's chart. On the patient's profile, you will see an OnPatient Access Enabled message. If you need further informatio...
  10. Message Center Overview on the iPhone

    With the Message Center on the iPhone App, you can access faxes and referrals, lab results, eRx refills, system-generated reports, OnPatient appointments and patient messages, and direct messages. To access the Message Center, tap on ...