Popular Articles

  1. How can I view messages I previously sent to my patients?

    If you have been communicating with your patient through the OnPatient portal, you can view the list of messages you have sent in DrChrono. You can see the messages you have sent in the Message Center or in the patient's chart. Messa...
  2. Diabetes: Hemoglobin A1c (HbA1c) Poor Control (>9%) eCQM CMS122v11

    Description: Percentage of patients 18-75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period. Guidance: If the HbA1c test result is in the medical record, the test can be used to determine numerator...
  3. I would like to schedule an appointment with my doctor using OnPatient but am unable to, why?

    Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient. If you have any questions regarding this service's availability, we encourage you to...
  4. Enabling Appointment Templates in All Calendar Views

    Appointment Templates are not limited to the daily, weekly, and monthly views in your calendar. You can also use Appointment Templates in the DrChrono Exam Rooms View and Doctor View. This setting is disabled by default. To enable this s...
  5. Controlled Substance Refill Requests

    Controlled substance refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account. In the request, you will have the ability to Replace or Deny the prescription. By def...
  6. Logging a Phone Call from the iPhone EHR App

    You can quickly log in phone calls and attach them to the patient's communication log in the iPhone EHR app. 1. Select the appointment. 2. Tap the patient menu icon ( ) and select Log Phone Call . ...
  7. CMS 2023 Physician Fee Schedule Look up Tool

    CMS Physician Fee Schedule The Centers for Medicare and Medicaid Services (CMS) has updated the online look-up tool to include physician updates for multiple years. Here is the link: https://www.cms.gov/medicare/physician-fee-sched...
  8. Denial Analysis Updates: Graph tab

    The third tab listed under the Denial Analysis report is the Graph tab. Here is where you can see details for the parameters you set in a graph form. You have the option to group the information with a primary (g...
  9. What is Included in the Moved Cash Option in the Day Sheet?

    The moved cash option in the Financial Transactions Report (fka Day Sheet) will allow you to see your receivables in two different ways. When payments are posted in DrChrono, the posting date is captured along with the payment amount. DrChrono ...
  10. Video: Printing a UB04 form

    Check out this video and learn how to print UB04 (institutional) claim forms for your patients. Here is an article that will walk you through printing a UB04 form. ...