Articles
Checking In for an Appointment with OnPatient
Patients can use OnPatient to check in before their appointments. During the check-in process, patients can enter/update their information, answer questions, and sign here for more information.
You can customize the check-in interface to...
Rescheduling an Appointment Through OnPatient
If your patients are using OnPatient, they have the option to reschedule their upcoming appointments if necessary. After they have completed the Check-In process, they will have the option on the following screen to reschedule their appointment.
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Viewing Past Appointments in OnPatient
If your patients are using OnPatient, they have the option to view their past appointments.
To begin, your patient can reach their appointments by selecting the Appointments tab on their OnPatient navigation bar. On the appointments page, selec...
Canceling an Appointment through OnPatient
If your patients are using OnPatient, they have the option to cancel their upcoming appointments if necessary.
Before your patients can cancel appointments on OnPatient, the setting will need to be enabled.
Go to Account > Offices and clic...
Viewing Notifications of Appointments Scheduled through OnPatient
When a patient schedules an appointment through the OnPatient portal, you will get a notification in your message center. To access your message center, click on the mail ( ) icon on your navigation bar.
1. In your message center, scroll dow...