Popular Articles

  1. DrChrono 2024 Real World Testing Plan

  2. Waitlist Partners

    DrChrono has several partners who can help you fill canceled or rescheduled appointments from your waitlist. Click on the link to learn more about how these partners can help your practice. Holly by Nimblr Luma Health Red Spot Interac...
  3. Error message: "Billing Status and Payment Profile is contradicting"

    If you receive the error message on a claim that states "Billing Status and Payment Profile is contradicting", there is a simple fix. What it is pointing out to you is the billing status (submission status that triggers the claim to su...
  4. Can I customize the view in the Live Claims Feed?

    The short answer is YES! Navigate to Billing > Live Claims Feed From the header, select the green "Display" button. A list of all header options will show. You can unselect the ones you no longer wish...
  5. How do I use the dose calculator on the iPad?

    The dosage calculator works the same as the dosage calculator on the web EHR. Note: The dosage calculator is a convenient tool, it is not meant to replace your clinical judgment. Please evaluate the dosage before you prescribe. ...
  6. Viewing Past Appointments in OnPatient

    If your patients are using OnPatient, they have the option to view their past appointments. To begin, your patient can reach their appointments by selecting the Appointments tab on their OnPatient navigation bar. On the appointments page, selec...
  7. How do I delete a task?

    To delete a task, you will need to archive it. 1. Click on the three stacked lines on the far right side of the DrChrono toolbar to enter the task center. 2. Ensure all filters are set correctly to show the task you ...
  8. How do I create a task status?

    Task statuses are a great way for your practice to organize the task management workflow in the task center. Each task status is specific to a task category. For example: If you create the status Verified under the category Lab Results t...
  9. Why use DrChrono billing?

    DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on. When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
  10. Processing Payments through Square on the iPad EHR App

    You can easily process credit card payments through DrChrono's integration with Square. Payments can be processed via the DrChrono EHR app or the Check-In App. Note: You need to have already set up your Square account and connected it...