When you are working on patient appointments in the Live Claims Feed, you may notice that a patient has money in their unallocated that would either pay off or pay towards another appointment. You can easily move the money while in the appointment ...
With the RCM Tasks page, any claim/appointment that requires practice assistance to proceed will be listed in one convenient place. The RCM Tasks Page can be accessed by clicking on the $ sign on the toolbar at the top right of the scr...
Follow-up Date Reporting DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies. When you request reports on your accounts receiv...
Alternative Pay-To Address Please follow the below instructions to use an alternative pay-to/remit-to address on the patient statement. You would use this option if you do not want patient payments coming directly to your office. They could...
What determines a payer’s turn-around time for EDI/claim submissions?
Each payer determines its own turn-around time (TAT) based on its internal processes, requirements, and volume. Each payer’s processing time may change base...
The OnPatient portal shows the appointment time based on the time zone setup on your computer. For example, if your healthcare provider is located in the Pacific Time zone and your computer time is set up in the Eastern Time zone, your appointment...
Issuing a refund or discount is a breeze with our patient payments offering. Please follow the steps below to post the action to the account.
Note : If the patient's original payment was made via cash/check/money order or through a cr...
Persistent Modifiers To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps ...
CMS has defined and automatically assigns special statuses to MIPS eligible clinicians, practices, virtual groups, and APM entities who meet certain criteria. These special statuses are as follows:
Ambulatory Surgery Center (ASC)-based;
Hosp...