Popular Articles

  1. Loading a Profile Picture from your Desktop

    Have you captured a picture of your patient with your webcam? DrChrono allows you to upload that picture to their profile. To do so follow these steps: 1. Search for the patient in the hot spot search. This will take you straight to the...
  2. An Overview of the OnPatient App

    Check out this video for a tour of the OnPatient app.
  3. Telemed Visits with the OnPatient App

    You can now easily join and schedule (if enabled by your provider)video visits through the OnPatient PHR app . In this article we will look at: Scheduling a video visit Joining a video visit Scheduling a Video Visit 1. ...
  4. How do I check past appointments?

    To check past appointments, access the Appointments tab in the OnPatient portal. All of your past appointments will display on the Appointments page. Click the date of the appointment you would like to view details for. You can see more info...
  5. Batch Ordering Schedule II Controlled Substances

    If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This will...
  6. Upgrading your ID.me Account for Liveness

    DrChrono's identity proofing partner, ID.me , is improving their process of identity verification to the highest standards set by the National Institute of Standards and Technology ( NIST ). See our FAQ later in this article. Once you h...
  7. Joining a Video Visit for the Patient

    DrChrono offers various ways for patients to join telehealth visits. They can join by clicking on the link that is sent via email or text when a telehealth visit is scheduled or through their OnPatient account. Joining via emailed Link ...
  8. How is my information kept secure?

    We at DrChrono (the developers of OnPatient) understand the importance of protecting your information. DrChrono uses only the most secure servers to ensure your information is stored and protected to the highest standards. We store all of your infor...
  9. How do I create a custom appointment status?

    You can create your own appointment status(es) to fit the needs of your practice and workflow. The custom appointment status will appear in the status menu in the appointment window. 1. Go to Account > Custom Fields . ...
  10. How to Build an Appointment Profile

    Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically. Here is how to set them up: Go to Schedule > Appoi...