Updated Articles

  1. Do I have to provide my Social Security number for OnPatient portal access? Updated

    You can use your date of birth and cell phone number instead of your Social Security number to complete the account creation process, as long as this information is already on file with the practice.
  2. Filter Calendar Views by Provider or Office Updated

    Learn how to filter calendar views by office or provider.
  3. Telehealth Visits FAQ Updated

    Find answers to frequently answered questions about telehealth visits in DrChrono.
  4. Sending a Referral (Web)

    Learn more about sending a referral via the web.
  5. Release Notes - October 23, 2025 New

     
  6. Connect Your OnPatient Account to Multiple Providers

    Patients can connect to their OnPatient account with different providers.
  7. Checking In for an Appointment with OnPatient

    Patients can use OnPatient to check in before their appointments. During the check-in process, patients can enter/update their information, answer questions, and sign here for more information. You can customize the check-in interface...
  8. Single Patient and Bulk Export File Folder Contents (EHI Export)

    Learn more about single patient and bulk export file folder contents (EHI Export).
  9. Insurance Waterfall Report

    The Insurance Waterfall Report is currently in beta and will have a phased rollout.  If you would like to test it, please reach out to support. The Insurance Waterfall report provides a detailed view of how payments are collected over time...
  10. Release Notes - August 27, 2025