Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is comprise...
DrChrono has added additional functionality to the onpatient Payments tab under the patient demographic section. The section will now allow you to process patient payments via DrChrono Payments from the tab, as well as store credit card informat...
With DrChrono Payments, you can save patient credit card information without processing a payment, all from the patient's demographic section. While in a patient's chart, navigate to the demographics section and select the onpatient Payments...
When you first set up your DrChrono Payments account, you may see the error message "There was an error retrieving DrChrono Payments merchant account." You will see this error message until the enrollment with DrChrono Payments is complete a...
When setting up your account to process credit card payments utilizing DrChrono Payments, you will need to set which merchant id the payments will be processed under. With DrChrono Payments, you can set the Merchant ID for the entire practice o...
In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process. If you do not remember your account manager's contact information you can email accountmanager...