Updated Articles

  1. DrChrono Support PIN

    The Support PIN is a four-digit number the Support team uses to verify the user's account.
  2. Setting Multiple Favorite Pharmacies for Patients

    Providers now have the option to set multiple favorite pharmacies for patients! NOTE: Currently, there is no limit to the amount of favorite pharmacies that can be set for an individual patient. First, navigate to the patient's chart...
  3. Manage Roles in Permissions Administration

    Learn how to manage roles in Permissions Administration.
  4. Custom Session Timeout

    Change your session timeout from 30 to 15 minutes.
  5. Editing ICD-10, CPT, or HCPCS Code Descriptions

    You can add custom descriptions to ICD-10, CPT, and HCPCS codes listed in DrChrono to use a more common language or preferred terms for your office by utilizing a Billing Pick List . The picklist is made up of codes added to your fee s...
  6. Getting Started with Billing Acronyms

    Medical Billing (also known as RCM- Revenue Cycle Management) uses an alphabet soup of acronyms. Let's start by defining the codes used to build and bill medical claims. CPT - Current Procedural Terminology - codes used to repo...
  7. Video: Adding Notes to a patient's appointment

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  8. Video: Adding notes to a patient's appointment

    Check out this video and learn how to add notes to your patient's appointment. ...
  9. How do I add a billing note to the patient’s appointment?

    To add a billing note to the patient's appointment, please follow the instructions outlined below: Hover over the Billing tab and select Live Claims Feed . Search for a patient in the Patient search field by their name or chart ID or on d...
  10. Adding a Payer In DrChrono

    Adding Insurance Payers In DrChrono, you have the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance,  worker compensation plan, or durable medical equipment carrier that pays a pa...