Updated Articles

  1. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen w...
  2. eProvider Solutions- How do I cancel an enrollment request?

    If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab. Simply click on the Cancel button under Actions and it will be removed from your list. If you wo...
  3. eProvider Solutions- How do I resume a previously started enrollment request?

    Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient. To begin - Navigate to Billing > Enrollment Select the Continue Unsubmitted tab ...
  4. Why does my appointment time shown in my OnPatient account differ from what I scheduled with my healthcare provider?

    The OnPatient portal shows the appointment time based on the time zone setup on your computer. For example, if your healthcare provider is located in the Pacific Time zone and your computer time is set up in the Eastern Time zone, your appointment...
  5.  VIDEO: EProvider Solutions- Navigating the enrollment portal

    Integrated with your DrChrono account is an enrollment portal for EPS (EProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real time.  The video below will walk you through the proc...
  6. eProvider Solutions- How do I submit an enrollment request?

    Submitting enrollment requests through the EPS integrated portal is fast, easy, and efficient. Here is how you can request enrollments, and take care of any necessary paperwork all without leaving your DrChrono account. Before beginni...
  7. ePS - Enrollment notifications

    After submitting your insurance enrollments through the ePS (eProvider Solutions) enrollment module, ePS will forward them to the payer. If the status of your request changes, such as to deny, provider action required, etc, the DrChrono system...
  8. Insurance Set up Screen for those utilizing ePS clearinghouse

    The Insurance Setup screen has multiple functionalities. Depending on how the provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
  9. eProvider Solutions - Submitting paper secondary claims

    For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen. When a clai...
  10. eProvider Solutions - Payer Search

    If your account is utilizing eProvider Solutions (ePS) as your clearinghouse, any payer that you have either completed or started an EDI enrollment with will appear at the top of any payer search you complete. They will show at the ...