Updated Articles

  1. Edit Provider and Staff Permissions Updated

    Learn how to edit staff and provider permissions in DrChrono.
  2. Account Permissions Overview Updated

    DrChrono account permissions can grant or restrict access to different areas of the system.
  3. Practice Management: Everything in One Place Updated

    The Practice Management module centralizes your offices, providers, staff, roles, permissions, groups, facilities, and role-based dashboards all in one place under the General Management tab.
  4. Can I Submit a Claim with a Zero Charge?

    Yes, you can submit a claim with a zero charge to a payer. Navigate to the Live Claims Feed by hovering over Billing and selecting Live Claims Feed . Pull up the patient by name or chart ID number.   Press the date of service to enter th...
  5. Video: Billing a claim from the patient's appointment window

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  6. How to submit Bulk Claims to a payer

    If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the initial submission of claims. It cannot be used...
  7. How to Submit a Claim to an Insurance Company

    You can submit claims from two different screens. Follow the steps outlined below to submit the claim from the Live Claims Feed screen: Hover the cursor on Billing and select Live Claims Feed . Enter the Patient's name or Chart ID and...
  8. Billing claims to the Veterans Administration

    Billing claims to the Veterans Administration (VA) can be confusing with the various regions and programs. Here is a link to a website published by the Department of Veterans Affairs that explains where to send both paper and elect...
  9. Billing emergency services to Medi-Cal

       When billing emergency services to Medi-Cal (payer ID SKCA0), a specific box in the patient's appointment needs to be updated so the appropriate character will populate in box 24C on the HCFA, and your claim will not be rejected. Source ...
  10. Video: Rearranging ICD10 codes

    Check out this video to see how easy rearranging ICD-10 codes can be! ...