Updated Articles

  1. Read-Only Plan Features and Restrictions Updated

    This article describes the features and information accessible on a read-only plan.
  2. What to Do with Your Account After Selling Your Practice Updated

    Learn how to transfer your DrChrono account and patient records to the new provider.
  3. Overview of new Insurance and Eligibility Screen

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. The Insurance & Eligibility screen brings insurance management and eligibility verification into one unified experience. This update reduces c...
  4. Auto Accident / Workers' Compensation / Durable Medical Equipment Payers

    Claims for auto accident, workers' compensation, and durable medical equipment payers require additional information to be paid.  DrChrono makes it easy to enter the details that payers require. Navigate to the patient's chart > Demographics...
  5. Understanding the Layout of the Screen

    The insurance and eligibility screen is found in the patient's chart under the Demographics section > Insurances tab.  This screen displays all active and archived insurance records and allows users to run and review eligibility checks. For each in...
  6. Video: Insurance and Eligibility Screen

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  7. Release Notes for DrChrono Web 2023-07-28

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  8. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access t...
  9. Enhanced Billing Reports New

    Enhanced billing reports DrChrono now offers enhanced versions of the Financial Transaction , Aging A/R Analysis , and Product / Procedure reports. The enhanced reports include improved filtering, drill-down, scheduling, and export capabilities...
  10. eProvider Solutions: Can I archive a submitted request?

    Yes, if you need to archive a submitted EDI/ERA request, you can do so within your enrollment portal.   Navigate to Billing > Enrollment > Manage Submitted tab Locate the entry you need to archive - the box is on the right of the screen  ...