Updated Articles

  1. Fee Schedule: How to add a new fee schedule

    DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. One of the features is the ability to add multiple fee schedules for specific providers, a...
  2. How Do I Set Up a Fee Schedule v1?

    Fee Schedule v1 A fee schedule is a listing of what you charge for each of your services. To get started with fee schedules, Navigate to Billing and select Fee Schedule . Press + Add New and choose from the Code Type ...
  3. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be...
  4. View Billed Claim Details

    When billing claims to a payer, it can sometimes be helpful to see what information was on the claim when it was billed. There is a section in the Billing Log that shows exactly what was on the claim. When you send a claim, the details are capture...
  5. Communication Usage in Account Settings

    You can monitor text messages, faxes, video visits, and telephone reminders sent to patients in Account Settings.
  6. How to prescribe for eRx Supervising Providers with Multiple Locations (web)

    Learn more about prescribing for eRx Supervising Providers with Multiple Locations (web).
  7. Sign in to Updox from DrChrono

    DrChrono users access Updox and sign in using their DrChrono credentials to authorize the integration.
  8. Change DrChrono Account Email Addresses

    Learn how to change the email address you used when you created your DrChrono account.
  9. Port Your Fax Number to DrChrono

    Learn how to port your fax number to DrChrono.
  10. How does DrChrono handle duplicate ERAs?

      Sometimes, a payer will send two of the same ERA/835 files to a provider's account.   When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with an unmatched flag.  Only one file will be p...