Sometimes, a payer will send two of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with an unmatched flag. Only one file will be p...
While working through your ERA or Remittance Report Files, reviewing them in the order in which they were posted is helpful. This way a simple scroll can lead you to the exact remit you want. All of your ERAs are located under Billing...
While many of your ERAs (835 file or electronic remittance advice) will flow seamlessly from the payer, through the clearinghouse, and into your DrChrono account, there may be an instance when you may need to manually upload an ERA into your...
During the initial setup of your EDI/ERAs, the insurance company will often share information regarding enrolling for EFT payments, instead of receiving paper checks. The setup is separate from EDI (claim submission ) and ERA (electroni...
To assist your office in easily identifying top denials, identifying the root cause, and developing a plan to eliminate them, DrChrono has added the ability to create custom adjustment codes. Once custom adjustment codes have been set up for yo...