Updated Articles

  1. eProviderSolutions (ePS) Claim Submission

    If you are utilizing eProvider Solutions (ePS) as your clearinghouse, your claims will now have a pre-scrubbing before being submitted to the payer.  This scrubbing will alert you to any missing information or errors in the claim in rea...
  2. Set Up RecordSync

    Learn how to set up RecordSync for your practice.
  3. Clinical Form Management

    Learn more about clinical form management.
  4. Requesting Medicare Real Time Eligibility through ePS

    When requesting real-time eligibility (RTE) requests through ePS for Medicare, please use payer ID  MCELG . This payer ID will return eligibility for traditional Medicare, Railroad Medicare, and Durable Medical Equipment (DME) payers. You do not n...
  5. Insurance Set up Screen for those utilizing ePS clearinghouse

    The Insurance Setup screen has multiple functionalities. Depending on how the provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
  6. eProvider Solutions - Submitting paper secondary claims

    For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen.  When a cl...
  7. eProvider Solutions- Payer IDs

    When utilizing the ePS clearinghouse,  your payer IDs may change.  There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare, that keep the same payer ID number across all clearinghouses.   The best source of...
  8. eProviderSolutions: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (ePS) as your clearinghouse, you can now see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer.  If you are not currently enrolled for a service an...
  9.  Insurance Submission Report (Video)

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  10. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access to an enhanced patient statement delivery...