Updated Articles

  1. How Do I Add an Insurance EOB to my DrChrono account?

    If you receive a paper explanation of benefits (EOB) from an insurance payer, the best practice is to scan the document, add it to your DrChrono account, and attach it to the patient's appointment(s) that are included on the EOB. The image will be ...
  2. Adding Supervising Provider to the Patient Superbill

    DrChrono has added a feature that will allow any clinician with a supervising provider to have both names printed on a patient Superbill. From the Live Claims Feed: Navigate to Billing > Live Claims Feed F...
  3. Entering in an additional NPI number and Tax ID for billing purposes

    This is useful if you have two billing NPI and Tax ID (TID) numbers used for the same provider. This would be used, for example, if a provider is working for multiple businesses and needs to bill out appropriately so claims will go out wi...
  4. Quick Charting on iPads

    Use Quick Charting on the iPad to access clinical notes during a video visit and from the appointment details screen.
  5. Quick Charting on iPhones

    You can use Quick Charting on the iPhone to work on the clinical notes during a video visit.
  6. Using the Qty/Min feature in the Live Claims Feed

    Often when assembling a patient's invoice, there will be multiple units of the same CPT/HCPCS/Revenue Code. DrChrono has integrated a Qty/Min feature to make accounting for multiple units of the same code a breeze! Navigate to Billing > Live ...
  7. Viewing more than one appointment concurrently in the Live Claims Feed

    Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...
  8. eProvider Solutions: Can I archive a submitted request?

    Yes, if you need to archive a submitted EDI/ERA request, you can do so within your enrollment portal.   Navigate to Billing > Enrollment > Manage Submitted tab Locate the entry you need to archive - the box is on the right of the screen   ...
  9. ePS: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has ...
  10. ePS Enrollment Module: TIN update

     To assist with submitting your enrollment requests through eProvider Solutions (ePS), we have added a column to list the associated Tax ID/TIN.  This will help identify which request is which if your office bills with multiple Tax ID numbers. ...