If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. Same Day- full refund If you need to reverse a credit card payment that was processed the same day, you can use the...
If you need to refund a patient payment made by cash or check, you will need to post the refund in the DrChrono system to keep records accurate and up to date. To post a refund of a cash and/or check payment: Navigate to Billing > Patient Pa...
DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. Features include:
The ability to have multiple effective fee schedules for specific p...
Setting up a subscription membership Before placing a patient on a subscription or membership plan, you must set it up for your practice. Once set up, it can be easily used for your patients. No updates will be needed until/unless you want to ...
On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process | Pricing | Usage | Benefits | Turn off/on feature Providers that currently use DrChrono patient statements now have access t...
Enhancements |
Resolutions
✨ Enhancements Check-In App Payment Processing We’ve updated the Check-In App to use the latest version of Stripe payment technology through the EverCommerce Payments SDK. What’s changing?...