Updated Articles

  1. What are my options with accepting assignment from insurance payers?

    Accepting Insurance Assignment Part of accepting assignment on your claims to insurance payers will usually direct the insurance payment to your office, rather than being sent to the patient. There are times when you need to "not" accept a...
  2. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers p...
  3. Credentialing vs. Enrollment: What is the difference?

    Credentialing and Enrollment When applying to become "in-network" with a health insurance payer, the process contains several distinct parts including credentialing and enrollment. Let's discuss each of these so you will know what to e...
  4. HCFA 1500 Boxes and Where Information Is Pulled

    DrChrono pulls data from a patient’s chart and your office settings to populate the CMS-1500 health insurance claim form. This article identifies which fields the data is pulled from.
  5. Optional columns in the Remittance Report Screen

    Within the Remittance Report screen, a user can view or hide certain columns. These include the ERA Paid, Adjusted, and Patient Responsibility columns. ERA Paid - the amount posted in the account that matches the trace number.  This amount ...
  6. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient's...
  7. HCFA 1500 Box 24J - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is accepted for pr...
  8. UB04 Box 15 - What is a Point of Origin Code and how do I include it on an institutional claim?

    A point of origin code discloses to the payer the source or method of the patient's referral for admission. The point of origin code is similar to a "place of service" code on a professional claim/HCFA-1500 form. To add it to an institutiona...
  9. UB04 Box 17 - How to add a patient's discharge status to an institutional claim

    DrChrono makes it simple to add the patient's discharge status to their institutional claim which will be printed in box 17 on the UB04 institutional claim form and transmitted on the EDI file. Navigate to Billing > Live Claims Feed > Insi...
  10. Why is my claim rejected for “Service line COB” information?

    You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...