Updated Articles

  1. Free Draw Fields and Diagrams

    Watch this video for a quick tutorial on using free draw fields. Note : Freedraw fields will only appear on a note if they are interacted with and saved via the DrChrono EHR app on iPad or iPhone. This includes any images you upload to the...
  2. Removing One Provider and Adding Another

    In the event you need to change/swap one provider for another or remove a provider, you will need to work with your account manager to complete the change. You can set this up several weeks in advance, but please allow a minimum of th...
  3. Canceling an Appointment

    If you need to cancel an appointment, you can use the appointment status. 1. Select the appointment from the calendar. 2. Select Canceled from the appointment status drop-down menu and select Save or Save & Close . 3. The ...
  4. How do I remove items on my patient's appointment detail view?

    In the iPhone EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you may rearrange or add/remove fields. To remove fields in the...
  5. Uploading a Document through the iPhone

    You can easily upload a document from your iPhone to the patient's chart. Multiple file formats are supported for upload but we maintain a maximum upload limit of 100MB per document . 1. Tap on the patient menu ( ) in the patient ap...
  6. CMS Measure ID 134: Preventative Care and Screening: Screening for Depression and Follow-Up Plan (CMS2v11)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  7. Provide Patients Electronic Access to Their Health Information

    For the Provide Patient Access to Their Health Information, the denominator is the number of unique patients you have seen for appointments in DrChrono for the measurement period. The numerator is made up of: The number of patients...
  8. Paying patient statements through the OnPatient portal

    Your patients can easily pay their outstanding bills through their OnPatient portal. This is a sample of how an invoice would look to a patient when received through their OnPatient portal: This is how a patien...
  9. Messaging with Providers

    You can use the OnPatient mobile app to view, send, and respond to messages from your provider. 1. Go to the Messages menu at the bottom of the screen. 2. To compose a message, select the compose ( ) icon. 3. Choose ...
  10. I would like to schedule an appointment with my doctor using OnPatient but am unable to, why?

    Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient. If you have any questions regarding this service's availability, we encourage you to...