If you have charged a credit card and now need to return the money, there are two ways to do it. Which way will depend on when the card was charged and when you need to return the money.
A refund is sent when the money has a...
Below is a listing of common codes you may see if the cardholder's credit card is declined:
DECLINE CODE
DESCRIPTION
NEXT STEPS
authentication_required
The card was declined as the transaction requires authent...
When Stripe processes your credit card transactions, you will have access to a Stripe Dashboard. This will be the "hub" of all of your Stripe transactions. From the dashboard, you will be able to see all of your charges by day, run reports,...
Troubleshooting the BBPOS device when it is not reading the card: General issues
Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again.
The...
If you are seeing light indicators on your BBPOS hardware device, this is what they could mean: Light Indicators None The card reader is off. Flashing blue and white The card reader is connected and ready to accept card inpu...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Code...
Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is comprise...