Updated Articles

  1. An Introduction to OnPatient: Core Features & Capabilities

    The OnPatient portal allows you to connect with your patients and allows them to easily access all their care information. The OnPatient portal has the following capabilities: Online appointment scheduling Customizable onboarding/appointment c...
  2. OnPatient FAQ: Why can't my patients select an office to schedule an appointment?

    If your patient tries to schedule an appointment through OnPatient and a location is not able to be selected, this indicates that your offices do not have online scheduling enabled. To allow your patients to schedule appointments through their patie...
  3. How do I add a date range to my appointment templates?

    Appointment Templates are associated with Appointment Profiles to establish an office, exam room, weekday, and duration parameters for the templates you set up on your schedule. Date ranges can be added to your appointment templates to accou...
  4. How do I sync my DrChrono calendar to my Google Calendar?

    With DrChrono you can sync your DrChrono calendar to your Google Calendar. This feature is designed to provide a convenient way to quickly glimpse at your day's schedule but is not a replacement for the DrChrono scheduling system. Limita...
  5. How do I create a task template?

    Creating and editing task templates provides offices with customized options for how the tasks will function that best fit your office workflows. 1. Please access the task center ( ), and click on Edit Task Templates towards the lower ...
  6. Posting a patient payment in the Patient Payments screen

    Posting a patient payment in DrChrono is very easy! Please hover your cursor over the Billing tab and select Patient Payments By default, Simple and Condensed views will both be set to On. This provide...
  7. How do I send multiple eRx orders at the same time from the patient chart?

    Providers can now improve their workflow by sending multiple eRx at once when in a patient's chart. Note: Before sending a prescription, please ensure you have the patient's complete address, date of birth, and gender recorded in the patien...
  8. How to Create Favorite Lab Panels

    If you are a provider who orders the same bundle of tests frequently and is looking for a way to order more efficiently, then you will benefit from creating panels of your favorite tests to make ordering faster. 1. Log in to your DrChrono accoun...
  9. Electronically Prescribing Controlled Substances with ID.me in DrChrono

    Once you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to send ...
  10. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    After you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to ...