Appointments

Articles

How do I schedule an appointment on OnPatient?
If online scheduling is enabled by your provider, you can schedule an appointment through OnPatient. If it is not enabled, you will need to call the office to schedule. 1. Click on Book Appointment or Book Video Visit under the Appointment...
How do I see the appointments I've scheduled?
To access the appointments you've previously scheduled with your healthcare provider, click on the Appointments tab as pictured below. Click on the appointment to view more information. If you have a recurring appointment, for example, a w...
How do I check past appointments?
To check past appointments, access the Appointments tab in the OnPatient portal. All of your past appointments will display on the Appointments page. Click the date of the appointment you would like to view details for. You can see more info...
How do I complete the Onboarding Forms prior to an appointment?
When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
How do I cancel an appointment?
If enabled by your provider, you can cancel an appointment online through OnPatient. 1. To cancel an appointment, go to the Appointments tab and click on the appointment you would like to cancel. 2. Next, click the Cancel button ...
I would like to schedule an appointment with my doctor using OnPatient but am unable to, why?
Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient. If you have any questions regarding this service's availability, we encourage you to...
Why does my appointment time shown in my OnPatient account differ from what I scheduled with my healthcare provider?
The OnPatient portal shows the appointment time based on the time zone setup on your computer. For example, if your healthcare provider is located in the Pacific Time zone and your computer time is set up in the Eastern Time zone, your appointment...
Add Preferred Pharmacies in OnPatient
Patients can add their preferred pharmacy during the OnPatient check-in process.