DrChrono offers you a way to export your patient demographics.
1. Go to Patients > Patient List .
2. In the top right corner of the page you will see a button that says Export (CSV) please click on it.
3. You will see a c...
Templates/Forms can be shared with other DrChrono users outside of your practice group, other providers, and colleagues.
1. To share a template, go to Clinical > Form Builder
2. Select the form you would like...
What is Two-Factor Authentication (2FA)?
Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...
DrChrono supports different file types across the platform. Below are examples of where different file types can be utilized in the software.
Outgoing Faxes: .jpg, .png, .pdf documents
Freedraw: pdf, jpg, jpeg, png, tiff, bmp, tif
OnPa...
Historical insurance information may be needed to bill correctly for previous appointments. Appointments are automatically associated with the active insurance on the date of service. *** NOTE : When you edit a patient's current insur...
DrChrono makes it easy to add branding to your emails and official forms. There are two pictures you can change to customize your business's profile.
The first is your practice's Profile Picture which will be attached to patient emails. The...
What determines a payer’s turn-around time for EDI/claim submissions?
Each payer determines its own turn-around time (TAT) based on its internal processes, requirements, and volume. Each payer’s processing time may change based on...