New Articles

  1. CDS Rule Flags in the Appointment Window

    CDS rule flags allow you to quickly see what Clinical Decision Support r ules a patient falls into based on the parameters of the rules. You can see the rule flags in the appointment window. You can remove these flags fro...
  2. Good Faith Estimate: What if I don't know a related provider's NPI?

    Finding a Provider's NPI If you are adding a provider or facility to your estimate, the tool will ask for their Tax ID (TIN) and NPI. If you do not have them, you can skip over them, but it's highly encouraged to obtain the information to gi...
  3. VIDEO: Good Faith Estimate Tool Overview

    Good Faith Estimate Tool If you would like to read about the Good Faith Estimate Tool, you can access the article here . ...
  4. Release Notes for DrChrono Web 2023-11-17

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  5. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form...
  6. eProvider Solutions- How do I cancel an enrollment request?

    If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab. Simply click on the Cancel button under Actions and it will be removed from your list. If you wo...
  7. eProvider Solutions- How do I submit an enrollment request?

    Submitting enrollment requests through the EPS integrated portal is fast, easy, and efficient. Here is how you can request enrollments, and take care of any necessary paperwork all without leaving your DrChrono account. Before beginni...
  8. VIDEO: EProvider Solutions- Navigating the enrollment portal

    Integrated with your DrChrono account is an enrollment portal for EPS (EProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real time.  The video below will walk you through the proc...
  9. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  10. ePS- How do I access the portal?

    To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the proc...