New Articles

  1. Using Google Analytics 4 (GA4) with the DrChrono Scheduling Widget

    CMS Compatability First, ensure that you are using a Content Management System (CMS) that supports Google Analytics 4. Below is a chart of acceptable CMS vendors and if you'd like further info, feel free to navigate to the following link from Go...
  2. Release Notes for DrChrono Web 2023-07-28

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  3. Scrubbing Errors: What do they mean?

    Before sending your claims to the clearinghouse for submission to the payer, they undergo a scrubbing process. If an issue is identified, the claim will be moved to the "Missing Information" status and populated with the specific error. ...
  4. Updated Advanced Beneficiary Notice (ABN) form

    Updated ABN Were you aware that the Centers for Medicare & Medicaid Services (CMS) updated the Advanced Beneficiary Notice (ABN) form? The new form CMS-R-131 is mandatory as of 6/30/2023. Any ABN signed after 6/30/2023 that is on the previ...
  5. Health Gorilla is not Loading in my DrChrono Account

    If the Health Gorilla window does not load in your account, it could be an issue with your browser's cookie settings. This article will review how to change your browser's settings to utilize Health Gorilla in your account for Safari and Chrome bro...
  6. How to Add/Save Credit Cards and Make Payments in Onpatient for DrChrono Payments

    How to Add and Save a Credit Card in Onpatient To save a credit card in Onpatient, log into your account, click the Billing tab at the top, and then select Payment Methods from the menu on the left side of the screen. ...
  7. Line Level Reporting - Advanced Reports

    While working claim denials, it is helpful to be able to identify all claims that have been adjudicated in the same manner. We have added options to our advanced reports to quickly identify claims with like characteristics so appropriate action c...
  8. HCFA 1500 Box 23 - Print CLIA number on claim form

    If you bill for laboratory services rendered to your patient, your CLIA number must be printed in box 23 of the HCFA-1500 claim form. Once you have your CLIA number listed in the settings on your account, it will automatically print in box 23 when ...
  9. Release Notes for DrChrono Web 2023-07-14

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  10. IIS Publicity Profile - Immunization

    The following fields have been added to the IIS Publicity Profile located within the Immunization tab of the patient's chart. ID Number Mother’s Maiden Name Multiple Birth Indicator Birth Order How to reach the Immu...