New Articles

  1. Electronic Prescribing of Controlled Substances (EPCS) Based on the DEA Schedule

    DrChrono has updated the electronic prescribing of controlled substances (EPCS) module to check a medication's DEA schedule for both the prescriber's and the pharmacy's states. Whichever state has the more restrictive DEA schedule is the DEA sche...
  2. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. ...
  3. Where does the Reason for Referral information come from?

    When you send a referral, there is a Reason for Referral section at the bottom of the referral that shows the reason for referral, who referred the patient, and who the patient was referred to. The reason will populate the i...
  4. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: 1. Navigate to the Billing tab and click on the Live claims feed. 2. Enter the date range or filter the claims for a specific ...
  5. Account Settings in Detail

    Your DrChrono account comes with a series of settings that allow you to adjust and customize how you interact with your DrChrono account. This article will give an overview of the settings under each tab. The Settings sect...
  6. eProvider Solutions- How do I resume a previously started enrollment request?

    Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient. To begin - Navigate to Billing > Enrollment Select the Continue Unsubmitted tab ...
  7. Release Notes for DrChrono Web 2023-06-02

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  8. Aging AR Analysis

    DrChrono has made some exciting enhancements to the Aging AR Analysis report to help you manage your accounts receivable. To navigate to the report, hover over Billing and select Aging AR Analysis Let's take a lo...
  9. DrChrono Payments: Error message

    When you first set up your DrChrono Payments account, you may see the error message "There was an error retrieving DrChrono Payments merchant account." You will see this error message until the enrollment with DrChrono Payments is complete a...
  10. How to prescribe for eRx Supervising Providers with Multiple Locations (web)

    Note: Please contact support to have this feature enabled. DrChrono has updated the ability to support multiple locations for eRx Supervising Providers. From the Send eRx screen in the patient's chart Choose the Prescriber's [of...