New Articles

  1. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  2. Release Notes for DrChrono Web 2023-06-16

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  3. Customize C-CDA XML Exports

    You can customize C-CDA XML export options from the Patient List . Note: DrChrono has restricted users from simultaneously generating multiple patient export C-CDA XML reports. Select Patient > Patient List . Select  Export (C-CD...
  4. Electronic Prescribing of Controlled Substances (EPCS) Based on the DEA Schedule

    DrChrono has updated the electronic prescribing of controlled substances (EPCS) module to check a medication's DEA schedule for both the prescriber's and the pharmacy's states. Whichever state has the more restrictive DEA schedule is the DEA sche...
  5. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. ...
  6. Where does the Reason for Referral information come from?

    When you send a referral, there is a Reason for Referral section at the bottom of the referral that shows the reason for referral, who referred the patient, and who the patient was referred to. The reason will populate the i...
  7. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: 1. Navigate to the Billing tab and click on the Live claims feed. 2. Enter the date range or filter the claims for a specific ...
  8. Account Settings in Detail

    In Account Settings , you can adjust and customize how you interact with your DrChrono account. The Account Settings page is divided into 10 tabs that handle different setting groups.  This article contains sections for each tab. Select the lin...
  9. eProvider Solutions- How do I resume a previously started enrollment request?

    Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient. To begin - Navigate to Billing > Enrollment Select the Continue Unsubmitted tab This screen w...
  10. Release Notes for DrChrono Web 2023-06-02

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.