Text-to-Pay is a convenient feature in DrChrono that allows practices to send payment links to patients via text message. However, its availability depends on specific conditions related to the payment integration used by the practice. Below, we out...
When processing insurance claims in DrChrono, you may encounter situations where claims remain stuck in the "Bill Insurance" status. This issue often arises due to problems with the provider's account status, such as suspension or inactivity. Below,...
Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...
Learn how eRx Delegates streamline prescription management. Enable staff to send non-controlled prescriptions on your behalf while maintaining compliance and audit trails.