New Articles

  1. DrChrono Payments: Processing a payment from the patient demographics

    Created On: 05/04/2023 in Billing Patient Payments DrChrono Payments
    DrChrono has added additional functionality to the onpatient Payments tab under the patient demographic section. The section will now allow you to process patient payments via DrChrono Payments from the tab, as well as store credit card informat...

  2. Correcting a payment in the Patient Payments system

    Created On: 05/03/2023 in Billing Patient Payments Correcting Posting Errors
    If you encounter a payment that has been posted incorrectly, there is a way to correct it without deleting the entire payment. Although it is possible to completely delete a payment, the best practice is to correct the payment instead so tha...

  3. What's New for MIPS in 2023?

    Created On: 05/01/2023 in Regulatory MIPS Reporting MIPS 2023 MIPS Resources
    Check out this helpful overview document from Healthmonix about MIPS in 2023. ...

  4. Recall Partners

    Created On: 05/01/2023 in Partner & API Resources Partner Resources
    DrChrono has several partners who can help make patient recalls easier. Click on the link to learn more about our recall partners. NextPatient Holly by Nimblr Luma Health Birdeye Demandforce SolutionReach PatientPop ...

  5. Waitlist Partners

    Created On: 05/01/2023 in Partner & API Resources Partner Resources
    DrChrono has several partners who can help you fill canceled or rescheduled appointments from your waitlist. Click on the link to learn more about how these partners can help your practice. Holly by Nimblr Luma Health Red Spot Interac...

  6. Changing an Appointment's Status (Web)

    Created On: 04/28/2023 in Schedule Calendar
    You can use the appointment status to show the patient's journey before, during, and after their visit. Your DrChrono account comes with several default statuses. The included statuses are: Arrived Checked In Checked In Online In Room ...

  7. DrChrono Payments: Credit Card Funding Time

    Created On: 04/27/2023 in Billing Patient Payments DrChrono Payments
    Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is comprise...

  8. DrChrono Payments: WorldPay Understanding Chargebacks

    Created On: 04/27/2023 in Billing Patient Payments DrChrono Payments WorldPay
    A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge. Reasons a ca...

  9. DrChrono Payments: Setting up hardware BBPOS Chipper 3XBT

    Created On: 04/27/2023 in Billing Patient Payments DrChrono Payments
    The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature...

  10. DrChrono Payments: Stripe Common Failure and Decline Codes

    Created On: 04/27/2023 in Billing Patient Payments DrChrono Payments
    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Code...
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