New Articles

  1. 2023 Clinical Lab Fee Schedule

    The Centers for Medicare and Medicaid Services (CMS) has released the 2023 Clinical Lab Fee Schedule. It includes mapping new CPTs for clinical lab testing and updates for costs subject to the reasonable charge payment. The files can be acces...
  2. Decision Support Intervention (DSI) Rules Updated

    How to create, edit, and view CDS rules.
  3. Scheduling an Appointment during a Telehealth Appointment on the iPhone

    You can schedule an appointment for your patient during a video visit. For example, if you need to schedule a follow-up appointment for the patient you are currently seeing. Once you have started the video visit and the patient has joine...
  4. Scheduling an Appointment during a Telehealth Appointment on the iPad

    You can schedule an appointment for your patient during your video visit. For example, you need to schedule a follow-up appointment for the patient you are currently seeing. Once you have started the video visit and the patient has joined the ap...
  5. What time are claim files submitted?

    Claim files are sent from DrChrono 7 days a week, 365 days per year, regardless of weekends and/or holidays. The time they are sent depends on the clearinghouse they are submitting to. Currently (as of November 2022) claims are ...
  6. What are my options with accepting assignment from insurance payers?

    Accepting Insurance Assignment Part of accepting assignment on your claims to insurance payers will usually direct the insurance payment to your office, rather than being sent to the patient. There are times when you need to "not" accept a...
  7. Can I customize the view in the Live Claims Feed?

    The short answer is YES! Navigate to Billing > Live Claims Feed   From the header, select the green Display button. A list of all header options will show.  You can unselect the ones you no longer wish to see on your LCF view.  The...
  8. How can I see what I'm being reimbursed for a particular code from all of my payers?

    If you want to take a look at what you are being reimbursed for a particular CPT/HCPCS code across all of your payers, DrChrono offers a report that makes this a breeze! Navigate to Billing > Product Procedure. Once the report opens, you...
  9. Billing claims to the Veterans Administration

    Billing claims to the Veterans Administration (VA) can be confusing with the various regions and programs. Here is a link to a document published by the Department of Veterans Affairs that explains where to send both paper and electronic ...
  10. Form Builder (Beta)

    The form builder has a new look. This version has a new design and enhanced features to provide an easier workflow when creating custom templates. The existing form builder remains functional and runs parallel to the new version. To open the For...