New Articles

  1. ID.me (Liveness) Improvements

    ID.me has incorporated the following changes below to improve the verification process and the user experience. These changes are part of a broader initiative to improve pass rates in their self serve pathway. End of Funnel Decisionin...
  2. DrChrono Payments: Setting up on OnPatient

    Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments  ...
  3. DrChrono Payments: WorldPay PCI Compliance

    We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card b...
  4. Reminder Language Settings

    You can set the language for your patient's reminders in their chart for text and email reminders. Go to the patient's chart and select the Demographics tab on the left. Under the Important tab, select the preferred reminder language (En...
  5. Prescription Drafts on the iPad

    Prescription drafts are available in DrChrono. Drafts can be made in the patient's chart or with a refill request and can be completed by providers to review and send later. Prescription drafts can also be completed by staff members for the provid...
  6. Prescribing with your Narcotics Addition DEA Number on the iPad

    This feature is currently only available to select pilot program users. It will be available for all users in the coming weeks. If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Pr...
  7. GHB Controls on the iPad

    This feature is currently only available to select pilot program users. It will be available for all users in the coming weeks. As part of DrChrono's DEA audit process, when prescribing a drug containing Gamma Hydroxburic Acid (GHB), the ...
  8. Batch Ordering Schedule II Controlled Substances on the Mobile EHR App

    If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This wi...
  9. How do I enter days supply in prescriptions and medications on the iPad?

    This feature is currently only available to select pilot program users. It will be available for all users in the coming weeks. You can add the days supply to prescriptions you send and medications you add to a patient's chart. The days...
  10. Adding a Patient's Previous Name and Address to the Chart

    Note: The new section to add Previous Name and Previous Address will be available beginning March 2024 and will be enabled for all DrChrono users by April 2024. To update a patient's name, you can do so their chart. Go to the patient's ch...