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Adding Billing Profiles from the Appointment Window

Created On: 09/05/2023 in Billing Billing Workflow Billing Profiles

Utilizing billing profiles allows you to efficiently add ICD-10, CPT, HCPCS, and/or Custom codes to common visit types. Here is how you can add them from the appointment window. Navigate to the schedule, select an appointment window, and se...
Creating Billing Profiles

Created On: 09/05/2023 in Billing Billing Workflow Billing Profiles

DrChrono's Billing Profiles allow you to save time by combining frequently combined CPT, HCPCS, Custom, and ICD-10 codes. Once created, a billing profile can add codes quickly and efficiently. Navigate to Schedule > Billing Profiles ....
Local Time Zone in Calendar

Created On: 09/05/2023 in Schedule Calendar

Create a support case to turn on the time zone feature.
DrChrono Payments: Stripe - how to update existing bank information

Created On: 09/01/2023 in Billing Patient Payments DrChrono Payments Stripe

Updating your bank information with Stripe is easy! You can enter the new details right from your Stripe Dashboard. Here's how: From the Stripe dashboard menu, click on the Settings icon and go to ’Business Set...
DrChrono Payments: Stripe documents for identify and home address verification

Created On: 09/01/2023 in Billing Patient Payments DrChrono Payments Stripe

Stripe may require additional documents to verify the identity and home address of individuals connected to a Stripe account. Here is a listing of documents that they deem acceptable: Acceptable forms of identificatio...
DrChrono Payments: Stripe business verification

Created On: 09/01/2023 in Billing Patient Payments DrChrono Payments Stripe

While opening an account to process patient payments, Stripe may need additional documents for business verification. Here is a list of documents they deem acceptable for providers in the United States. Below is a listing of doc...
DrChrono Payments: Getting started with Stripe

Created On: 09/01/2023 in Billing Patient Payments DrChrono Payments Stripe

You can sign up for a Stripe account through this link: https://dashboard.stripe.com/register?redirect=%2Faccount%2Fonboarding. Once set up, Stripe recommends that you work through this list prior to going live with your account. ...
United Healthcare removes preauthorization requirements for many services

Created On: 09/01/2023 in Billing Trending RCM Topics 2023 Articles

UHC Reauthorization Requirements Using a phased-in approach, United Healthcare has removed reauthorization requirements from many plans for many different services. Please see this listing from United Healthcare: https://www.uhcprovid...
DrChrono Payments: Stripe common decline codes

Created On: 08/31/2023 in Billing Patient Payments DrChrono Payments Stripe

Below is a listing of common codes you may see if the cardholder's credit card is declined: DECLINE CODE DESCRIPTION NEXT STEPS authentication_required The card was declined as the transaction requires authent...
DrChrono Payments: Stripe reporting

Created On: 08/31/2023 in Billing Patient Payments DrChrono Payments Stripe

Within your Stripe portal, you will have access to a variety of reports, including daily transactions as well as historical data. You will also be able to select the columns you would like to see. The balances report will allow you to rec...