New Articles

  1. OnPatient Mobile App Overview and Settings

    Created On: 09/29/2022 in OnPatient OnPatient for Patients OnPatient Mobile App
    The main profile page gives quick access to health data entered by your provider and includes: Medications Medical Conditions Allergies Lab Results Immunizations You can easily access this data by selecting the relevant section...

  2. Telemed Visits with the OnPatient App

    Created On: 09/29/2022 in OnPatient OnPatient for Patients OnPatient Mobile App
    You can now easily join and schedule (if enabled by your provider)video visits through the OnPatient PHR app . In this article we will look at: Scheduling a video visit Joining a video visit Scheduling a Video Visit 1. ...

  3. OnPatient App Overview Video

    Created On: 09/29/2022 in OnPatient OnPatient for Patients OnPatient Mobile App
    Watch our video on using the OnPatient app on your iPhone.

  4. Adding Race Subcategory to a Patient's Chart

    Created On: 09/27/2022 in Patient Management Patient Information
    You can add detailed self-identifying demographic information for race and ethnicity to a patient's chart. DrChrono offers a comprehensive list based on CDC guidelines. Navigate to the patient's chart and select the Demographics tab. Clic...

  5. I am unable to attach files and send it to my provider. What is the file format that I can attach?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Communication
    OnPatient allows PDF, JPEG, or PNG format files to be transmitted to your healthcare provider via the secure messaging portal provided that your provider has enabled messaging for OnPatient. 1. Log into OnPatient and click Messages at the top o...

  6. How do I review messages I've sent?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Communication
    To review messages you've sent via OnPatient to your healthcare provider, click the Messages tab of the OnPatient portal window to access messaging. Next, click the Sent area as pictured below. Click on a message to view it. ...

  7. How do I give my doctor information about a medical issue?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Communication
    To contact your doctor about a medical issue or to provide them with medical information, we would suggest that you either call your healthcare professional's office directly or contact them using OnPatient's Secure Messaging feature. Learn more a...

  8. Can I communicate with my doctor using OnPatient?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Communication
    Many patients have the ability to communicate with their healthcare providers using OnPatient. If your healthcare provider has made this option available for their practice, you will be able to access this communication channel as follows. We...

  9. How do I access my lab results?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Communication
    Viewing lab results through OnPatient must be enabled by your provider. If you need access to lab results information that you do not currently see available in your OnPatient account, we recommend reaching out to your healthcare provider's office f...

  10. I would like to schedule an appointment with my doctor using OnPatient but am unable to, why?

    Created On: 09/27/2022 in OnPatient OnPatient for Patients Appointments
    Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient. If you have any questions regarding this service's availability, we encourage you to...
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