New Articles

  1. How do I activate my OnPatient account?

    Your provider's office will send you an invitation via email address or by letter.   Follow the instructions below to activate your account  1. Click on the Sign Up Now button to begin (the email invitation will display the date that the inv...
  2. How is my information kept secure?

    We at DrChrono (the developers of OnPatient) understand the importance of protecting your information. DrChrono uses only the most secure servers to ensure your information is stored and protected to the highest standards. We store all of your infor...
  3. What is OnPatient?

    OnPatient is a patient portal developed by DrChrono EHR that connects patients and providers. It is an easy, connected, and mobile way to manage your personal health information. OnPatient enables you to schedule appointments, communicate with yo...
  4. OnPatient Overview Video

    Please watch this video for an overview of the OnPatient portal and experience. Please contact your provider with any questions. ...
  5. Crossover payers

    DrChrono has made some exciting updates for your patients with a primary and secondary insurance. If their primary payer knows about their secondary coverage, they will send it with the 835/ERA file as they send responses/payments on claim...
  6. System Reports

    Learn a quick overview of system-generated reports in DrChrono. ...
  7. How to electronically prescribe a compound medication with a controlled substance

    Drug Database Migration - Coming Soon to DrChrono! In partnership with First Databank MedKnowledge (current drug database), DrChrono now supports the ability to electronically send compound medications that contain a controlled substanc...
  8. How to run a report based on the appointment's payment profile

    An option has been added to advanced reports that will allow you to pull a report based on an appointment's payment profile. You could pull a report of all appointments that have a payment profile of cash, insurance, out-of-network insurance, a...
  9. Financial Transactions (Day Sheet)

    Financial Transactions Report The Financial Transactions Report will show you what has been posted (charges, insurance/patient payments, and insurance/patient adjustments) for a particular day or a date range. You can specify oth...
  10. Financial Transactions (fka Day Sheet): Balancing at the end of the day

    At the end of each day, you will want to run a report to "close" the books for the day. There is a report within DrChrono that will allow you to verify that the money in hand to deposit in the business bank account matches the amount that was p...