Authorizations

If you or your office is participating in treating patients involved in a clinical trial, often the clinical trial registry number is required to be present on the claim in box 19 on a paper HCFA 1500 claim form or loop 2300 REF02 for an electron...

Learn how to enter an authorization number.

If you have been issued a preliminary pre-authorization number from a patient's insurance payer and it has not yet been officially approved, you can still enter the information you have into the patient's chart.   While in the p...

Appointment packages are used when patients buy a certain number of appointments to be used for a certain period.   It is possible to track appointment packages purchased by patients in your DrChrono account. Create a custom code for the p...

Learn where you can find the Payer Pre-Auth option in reports.

For practices that work with prior authorizations, the DrChrono system has a feature that alerts you when five or fewer visits are left. It also includes a counter that alerts you to the number of future visits scheduled.    This alert will ...