New Articles

  1. EDI Claim File Indicators

    An EDI Claim file indicator is a code transmitted on an EDI/837 Claim file that tells the payer whether the primary insurance is Medicare or another commercial payer. It is included on all electronic 837P (professional claims) and 83...
  2. Patient Payment Plans: Setting up your DrChrono account to accept patient payment plans

    In order to set up payment plans for your patients within your DrChrono account, you first need to decide on a few parameters including: The minimum monthly payment amount your office will accept. The minimum patient balance your off...
  3. Release Notes for DrChrono Web 2023-06-30

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  4. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  5. Release Notes for DrChrono Web 2023-06-16

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  6. Customize C-CDA XML Exports

    You can customize C-CDA XML export options from the Patient List . Note: DrChrono has restricted users from simultaneously generating multiple patient export C-CDA XML reports. Select Patient > Patient List . Select  Export (C-CD...
  7. Electronic Prescribing of Controlled Substances (EPCS) Based on the DEA Schedule

    DrChrono has updated the electronic prescribing of controlled substances (EPCS) module to check a medication's DEA schedule for both the prescriber's and the pharmacy's states. Whichever state has the more restrictive DEA schedule is the DEA sche...
  8. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. ...
  9. Where does the Reason for Referral information come from?

    When you send a referral, there is a Reason for Referral section at the bottom of the referral that shows the reason for referral, who referred the patient, and who the patient was referred to. The reason will populate the i...
  10. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: Navigate to the Billing tab and select the Live Claims Feed.  Enter the date range or filter the claims for a specific patient for whom...