New Articles

  1. Is there an automated way to adjust balances?

    Yes! If you routinely adjust off balances, you can save yourself time by enabling this feature. It's located under Account > Provider Settings . Under the Miscellaneous heading, you will see the option listed as Balance ...
  2. OnPatient: Scheduling, Rescheduling & Canceling an Appointment

    Watch this video for an overview of scheduling on the OnPatient portal. ...
  3. Running Reports from the Live Claims Feed

    The Live Claims Feed (LCF) allows you to create reports that contain any combination of many available fields. They can be configured in countless ways to meet your workflow and needs. To access, navigate to Billing > Live Claims Feed. ...
  4. Searching Enrolled Payers First

    Searching Enrolled Payers In DrChrono you have the ability to prioritize the payers you are enrolled with so that they are brought to the top of the list when searching for insurance payers. In the image below, there are several op...
  5. Check-In App Overview

    DrChrono's Check-In App allows you to offer a digital check-in experience for your patients, saving time with paperwork and data entry.   Having trouble viewing this video? Click here . ...
  6. Posting a patient payment in the Appointment screen

    In addition to posting from the Patient Payments section, you can also post a patient payment from within the appointment window. The screens look and operate the same. Which you use is going to depend on your function and which part of the...
  7. Using the Practice Group Dropdown

    The practice group dropdown allows you to view the collective information of the practice, from all providers, when the Practice Group option is selected. Accessing the Practice Group Dropdown 1. To access the practice group, ...
  8. Excluding Forms from the Clinical Note

    Through DrChrono's Form Builder settings, you can exclude a form or multiple forms from your complete note. Excluding templates from the complete note allows you to still complete forms during a clinical visit, but the information you document wi...
  9. Electronically Prescribing Controlled Substances with ID.me in DrChrono

    Once you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to send ...
  10. What is an NDC and Why Do I Need To Include It?

    National Drug Code NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers re...