New Articles

  1. Setting Up EPCS with ID.me

    Note: one of the beginning steps prior to setting up EPCS with ID.me is to confirm the provider's identity. Click here for steps. DrChrono has partnered with eRx registration process is a prerequisite for EPCS registration. As a best p...
  2. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process. To start prescribing in DrChrono, you can follow these...
  3. Automatically Sending OnPatient Invitations through Reminders and Appointment Confirmation

    You can automatically invite patients to connect with you through OnPatient prior to their appointment through a reminder email or the scheduling widget. 1. Go to Account > OnPatient Settings . 2. Navigate to the Commu...
  4. DrChrono's Partner Marketplace

    DrChrono partners with a variety of companies that have integrated with our platform to enhance the experience for the provider, practice, and patient. Our Partners offer a variety of applications and services that can meet the unique needs of yo...
  5. Editing ICD-10, CPT, or HCPCS Code Descriptions

    Code Custom Descriptions You can add custom descriptions to ICD-10, CPT, and HCPCS codes listed in DrChrono to use a more common language or preferred terms for your office by utilizing a Billing Pick List . The picklist is made up of...
  6. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . Billing St wil...
  7. How to Submit a Voided Claim to a Payer?

    There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bill...
  8. Claim Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...
  9. Adding Care Team Members to a Patient's Chart

    You can add care team members to a patient's appointment so that the information is contained in the patient's Clinical Summary and C-CDA files. 1. Open a patient chart by searching for a patient in the navigation Search bar or through Pat...
  10. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...