New Articles

  1. How to Delete or Reschedule an Appointment on the iPhone

    Within the DrChrono EHR app , you can delete or reschedule an appointment as you would with the browser-based EHR. When you make changes to your appointments on your mobile device, those changes will automatically sync with the cloud and will refle...
  2. How do I change my appointment status on the iPhone?

    With the DrChrono EHR app , your appointment status can be changed and will reflect in your DrChrono web version calendar. To change your appointment's status on the EHR page, select the appointment. Within your appointment, tap on the ...
  3. How do I change an appointment's profile on the iPhone?

    Selecting appointment profiles in the EHR app can be done through your patient's appointment page. On your patient's chart, tap on the Appointment Profile selection. When you tap on the Appointment Profile selectio...
  4. How do I remove items on my patient's appointment detail view?

    In the iPhone EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you may rearrange or add/remove fields. To remove fields in the...
  5. How do I reorder items on my patient's appointment detail view on the iPhone?

    In the EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you can rearrange or add/remove fields. To reorde...
  6. Medicare rejection for timely filing

    Medicare will reject claims for timely filing if it is filed 12 months/1 year after the date of service. Medicare does not allow appeals for timely filing denials, however, you might be able to request that the claim be reopened. ...
  7. Allocated vs Unallocated Patient Payments

    A very convenient feature of DrChrono's patient payment section is the ability to "hold" patient payments, without associating them with a specific patient appointment. This is especially helpful if a patient pre-pays for a service. Here is...
  8. How do I hide breaks from my appointment list on the iPhone?

    In the EHR app, breaks will be displayed alongside your appointments. If you would not like to see breaks listed here, you may remove those breaks from sight using your filters. 1. To remove breaks, tap on the Filters option in the upper...
  9. Enable Touch ID Fingerprint or Face ID Login on the iPhone

    In the EHR/EMR app , Touch ID is a convenient way of logging in to your DrChrono account using your fingerprint. First, make sure your device supports Touch ID. Touch ID is available on the iPhone 5s or later, the iPad Pro, iPad Air 2 or later, and...
  10. Change or Disable the DrChrono iPhone Pin

    In the EHR/EMR app , you can change your PIN from the default pin or remove your PIN entirely to log in by your password. Depending on your organization's security requirements, a pin may not provide sufficient security. You can find the securi...