New Articles

  1. UB04 Boxes 12-13 - Adding an admission date and hour to an institutional claim form

    DrChrono makes it easy to add an admission date and hour to your patient's claim. It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...
  2. UB04 Box 6 - Start/End Care Dates on an institutional claim

    When billing institutional care, the start/end dates of care included on that billing statement must appear in box 6 of the UB04 claim form. In DrChrono, it is easy to enter/update this information from within the patient claim in the Live Claim...
  3. UB04 Box 4 - Type of Bill on an institutional claim

    On an institutional claim, a 4-digit code in box 4 identifies the type of facility and type of care, and the frequency code is generated based on parameters set under the office settings and attached to a patient's claim. Facility Level ...
  4. UB04 Box 26 - Utilizing a claim ID from a claim form

    Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pati...
  5. UB04 Box 3A - Patient Control Number on an institutional claim

    Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, ...
  6. What is the difference between New Section and SOAP section fields?

    How to understand the difference between the New Section and SOAP section fields
  7. How to add insurance information for an institutional claim

    Having a patient's current insurance information is vital to avoid billing delays and ensure you are promptly compensated for the care you provide. To update the patient's payer information, navigate to your patient's chart ( Nav...
  8. UB04 Box 2 - How Do I Use an Alternative Pay to Address on an institutional claim?

    If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: Hover your cursor on the Account tab and select Offices . Press the Edit button cor...
  9. UB04 / HCFA 1450 Boxes and Where Information is Pulled

    DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
  10. How do I resubscribe a patient's email address?

    If you have a patient who unsubscribes from emails from your DrChrono account in error, they can be resubscribed through chat support or a support ticket . Please include the patient's email address in the ticket or chat so that we can resu...