Having a patient's current insurance information is vital to avoid billing delays and ensure you are promptly compensated for the care you provide.
To update the patient's payer information, navigate to your patient's chart ( Nav...
If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: Hover your cursor on the Account tab and select Offices . Press the Edit button cor...
DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from.
Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
If you have a patient who unsubscribes from emails from your DrChrono account in error, they can be resubscribed through chat support or a support ticket .
Please include the patient's email address in the ticket or chat so that we can resu...
If you send 3 copies of a prescription with effective dates 30 days apart to equal a 90-day supply, those prescriptions will be available for cancellation or discontinuation in the Prescription Log section of the patient’s chart.
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Deleting a charge from a patient's appointment is a breeze in the Live Claims Feed. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart id, or...
If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF). Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart ID, or claim number....
Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is.
Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID,...