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UB04 Box 3A - Patient Control Number on an institutional claim

Created On: 04/19/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, ...
What is the difference between New Section and SOAP section fields?

Created On: 04/15/2022 in Clinical Building Forms Form Builder

How to understand the difference between the New Section and SOAP section fields
How to add insurance information for an institutional claim

Created On: 04/13/2022 in Billing Claims Institutional Claims Getting started with institutional billing

Having a patient's current insurance information is vital to avoid billing delays and ensure you are promptly compensated for the care you provide. To update the patient's payer information, navigate to your patient's chart ( Nav...
UB04 Box 2 - How Do I Use an Alternative Pay to Address on an institutional claim?

Created On: 04/13/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: Hover your cursor on the Account tab and select Offices . Press the Edit button cor...
UB04 / HCFA 1450 Boxes and Where Information is Pulled

Created On: 03/31/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
How do I resubscribe a patient's email address?

Created On: 03/31/2022 in Patient Management Patient Information

If you have a patient who unsubscribes from emails from your DrChrono account in error, they can be resubscribed through chat support or a support ticket . Please include the patient's email address in the ticket or chat so that we can resu...
Canceling a Prescription in the Prescription Logs

Created On: 03/29/2022 in Clinical E-prescribing eRx (Non-controlled Substances)

If you send 3 copies of a prescription with effective dates 30 days apart to equal a 90-day supply, those prescriptions will be available for cancellation or discontinuation in the Prescription Log section of the patient’s chart. ...
How to delete a charge on an appointment from the Live Claims Feed

Created On: 03/17/2022 in Billing Claims Void Claims or Item on claims

Deleting a charge from a patient's appointment is a breeze in the Live Claims Feed. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart id, or...
How to delete payer adjustments and/or patient responsibility amounts

Created On: 03/17/2022 in Billing Patient Payments Correcting Posting Errors

If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF). Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart ID, or claim number....
How to add a charge to an appointment from the Live Claims Feed

Created On: 03/17/2022 in Billing Live Claims Feed Getting Started with the Live Claims Feed

Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID,...