Popular Articles

  1. How to Access the Coronavirus Screening Questionnaire in DrChrono

    To screen patients for the coronavirus, COVID-19, DrChrono is providing this standard form. It includes travel questions, symptom reporting, as well as links to up-to-date CDC notices and global case tracking. Once downloaded it can be found under...
  2. Text-to-Pay: Resending a payment link

    If you need to resend a payment link to a patient, you can do so easily right from the patient's chart. Navigate to their chart and under the Demographics tab, click on the DrChrono Payments tab. Scroll down...
  3. Canceling an Appointment

    If you need to cancel an appointment, you can use the appointment status. 1. Select the appointment from the calendar. 2. Select Canceled from the appointment status drop-down menu and select Save or Save & Close . 3. The ...
  4. OnPatient FAQ: How many of my patients are using OnPatient?

    To view the number of patients that are using OnPatient, you can get a basic count within your OnPatient settings. To get to your settings, mouse over Account on your navigation bar and select OnPatient Settings . In y...
  5. ePS Reconnection Payer List (A-F) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF31147 31147 1-888-OHIOCOMP (Ohio BWC) P No NO ...
  6. Release Notes for DrChrono Web 2024-06-07

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  7. Release Notes for DrChrono Web 2024-05-09

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  8. Payer Pre-Auth showing on Reports

    Payer Pre-Authorizations Before providing services to patients, the insurance company will often require prior authorization. Once authorization is given, it is important to document that number so it shows on the subsequent billing and repo...
  9. Limitation on Recoupment of Medicare Overpayments- effective July 1, 2024

    Medicare Overpayments The attached article from CMS explains the changes coming July 1, 2024, regarding Medicare Overpayments. https://www.cms.gov/files/document/mm11808-limitation-recoupment-medicare-overpayments.pdf ...
  10. Release Notes for DrChrono Web 2024-02-16

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.