Popular Articles

  1. Importing Categories for your Custom Codes

    If you're on a paid plan, you can submit a ticket for assistance. If you're still in implementation be sure to check with your implementation specialist. You can also check with your account manager. You can use a basic CSV (...
  2. Adding a patient through the iPhone EHR app

    DrChrono makes it easy to add a new patient to your practice right from your iPhone. Here's how: After logging in, select Patients from the bottom menu. Tap the plus ( ) icon to add a new patient. Fill out the pa...
  3. Scheduling an Appointment from the iPhone EHR app

    The DrChrono EHR app makes it easy to create appointments through your iPhone for existing patients and new patients. Create an appointment for an existing patient: 1. After logging in to the app, tap the ( ) icon. ...
  4. Subscribe for DrChrono System Notifications with Our Status Page

    Visit our status page to check the statuses of all DrChrono apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service. You can unsubscribe from text/e...
  5. Editing Basic Patient Information through OnPatient

    Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here . 1. Once you have an OnPatient account, log in and go to Appointments . The patie...
  6. OnPatient FAQ: Can providers that share a patient on OnPatient view each others' information?

    Providers who are not in the same practice group will not be able to see each other's information even if they are seeing the same patient. This is only possible if they submit referrals to each other with the patient's information. If the provide...
  7. Why can't I fax this document?

    Documents must be in one of the following file formats to be faxed from the DrChrono system: PDF JPEG PNG Once you upload your file in one of these formats, the Fax option to the right of the document will appear. Files that are...
  8. How to Obtain a List of Patients Who Have not Had an Appointment Recently

    You can easily use the advanced report that shows a list of patients who have not had appointments recently. This is a great way to pick out who to reach out to for follow-up visits. 1. Hover your cursor over the Reports tab and click...
  9. Loading a Profile Picture from your Desktop

    Have you captured a picture of your patient with your webcam? DrChrono allows you to upload that picture to their profile. To do so follow these steps: 1. Search for the patient in the hot spot search. This will take you straight to the...
  10. How to Track Patients Who are Connected to OnPatient

    You can use the Advanced Report to generate a report of your patients who are using OnPatient. 1. Go to Reports > Advanced Report . 2. Be sure the Patients tab is selected and select Patient Filters . 3. Click Patient Portal ...