If you're on a paid plan, you can submit a ticket for assistance.
If you're still in implementation be sure to check with your implementation specialist.
You can also check with your account manager.
You can use a basic CSV (...
DrChrono makes it easy to add a new patient to your practice right from your iPhone.
Here's how:
After logging in, select Patients from the bottom menu. Tap the plus ( ) icon to add a new patient.
Fill out the pa...
The DrChrono EHR app makes it easy to create appointments through your iPhone for existing patients and new patients.
Create an appointment for an existing patient:
1. After logging in to the app, tap the ( ) icon.
...
Visit our status page to check the statuses of all DrChrono apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service. You can unsubscribe from text/e...
Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here .
1. Once you have an OnPatient account, log in and go to Appointments . The patie...
Providers who are not in the same practice group will not be able to see each other's information even if they are seeing the same patient. This is only possible if they submit referrals to each other with the patient's information.
If the provide...
Documents must be in one of the following file formats to be faxed from the DrChrono system:
PDF
JPEG
PNG
Once you upload your file in one of these formats, the Fax option to the right of the document will appear. Files that are...
You can easily use the advanced report that shows a list of patients who have not had appointments recently. This is a great way to pick out who to reach out to for follow-up visits.
1. Hover your cursor over the Reports tab and click...
Have you captured a picture of your patient with your webcam? DrChrono allows you to upload that picture to their profile.
To do so follow these steps:
1. Search for the patient in the hot spot search. This will take you straight to the...
You can use the Advanced Report to generate a report of your patients who are using OnPatient.
1. Go to Reports > Advanced Report .
2. Be sure the Patients tab is selected and select Patient Filters .
3. Click Patient Portal ...