Popular Articles

  1. Generating an Appointment Report

    The appointment report allows you to g enerate a list of appointments that can be further filtered by appt status, billing status, patient name, offices, rooms, and dates. 1. To access and run an appointment report, go to Reports > A...
  2. How do I create a task?

    Creating a Task in D rChrono There are two ways to create a new task in DrChrono: through the navigation bar or through the task center . Creating a Task in the Navigation Bar 1. Click on the + symbol on the f...
  3. OnPatient Overview Video

    Please watch this video for an overview of the OnPatient portal and experience. Please contact your provider with any questions. ...
  4. Prescribing with your Narcotics Addition DEA Number (NADEAN)

    If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Provider Settings and selecting the eRx Info tab. Once entered, your NADEAN will transmit with your prescription. When prescribing, t...
  5. How to Build an Appointment Profile

    Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically. Here is how to set them up: Go to Schedule > Appoi...
  6. How do I upload a document to a patient file?

    DrChrono gives you the option to upload any file to a patient chart. Multiple file formats are supported for upload, but we maintain a maximum upload limit of 100MB per document . Uploading a File 1. Open a patient chart by sear...
  7.  Create Staff Member Accounts

    This article includes a video on how to create staff member accounts.
  8. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  9. UB04 Box 2 - How Do I Use an Alternative Pay to Address on an institutional claim?

    If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: Hover your cursor on the Account tab and select Offices . Press the Edit button cor...
  10. How to create a Custom CPT/HCPCS/ICD-10 that can be billed to the patient's insurance.

     Should you need to bill a CPT/HCPCS/ICD-10 that is not available in DrChrono, you can add it manually.  For CPT codes, you will need the code and its associated long, medium, and short descriptors. For HCPCS codes, you will need ...