Popular Articles

  1. How to Create Favorite Lab Panels

    If you are a provider who orders the same bundle of tests frequently and is looking for a way to order more efficiently, then you will benefit from creating panels of your favorite tests to make ordering faster. 1. Log in to your DrChrono accoun...
  2. How does DrChrono keep my information safe?

    DrChrono Security Measures DrChrono understands the importance of the security of your information. DrChrono uses nothing but the most secure servers to ensure your information is stored, and protected to the highest of standards. We store all of...
  3. Where can I find my DrChrono doctor ID, practice group ID, and office ID?

    Some of our integration partners need your DrChrono Doctor ID or Practice Group ID. You can find these easily in your account. 1. Navigate to Account > Provider Settings . 2. Select the Profile tab if it is not alrea...
  4. How do I set my iPad PIN?

    DrChrono offers a number of ways to secure your account information, one of which is allowing you to set a 4-digit PIN for your iPad. This allows you to step away from your iPad and know that your data and patient data are secure. To set up y...
  5. Patient Statements with Optum

    Patient Statements through Optum On DrChrono's Apollo or Apollo Plus plan, you can send and manage your patient statements through the Patient Statements page. To access your patient statements, hover over Billing on your DrChrono nav...
  6. Patient Payment Plans: Creating a plan for your patient

    Once you have set the parameters for your account for patient payment plans, you can set up an individual patient plan for your patients. Here's how: Navigate to your patient's chart and select the DrChrono Payment tab > Patient Payme...
  7. Prior Authorization Alerts

    For practices that work with prior authorizations, the DrChrono system has a feature in place that alerts you when five or fewer visits are left. It also includes a counter that alerts you to the number of future visits scheduled. ...
  8. How to fix a claim when it is rejected stating "OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS"

    Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patient...
  9. Financial Transactions (fka Day Sheet): Balancing at the end of the day

    At the end of each day, you will want to run a report to "close" the books for the day. There is a report within DrChrono that will allow you to verify that the money in hand to deposit in the business bank account matches the amount that was p...
  10. How to Use the Stripe Dispute Dashboard

    When a Stripe dispute (also known as a chargeback) is created, a notification is sent to your Message Center to alert you of the newly filed dispute. To view the details of a filed dispute, hover over the Billing tab and sele...