Popular Articles

  1. How to Cancel a Prescription (Video Tutorial)

    This video describes the cancel eRx process showing you how to cancel and discontinue a prescription. ...
  2. How do I run a report with the list of patients' insurances?

    You can easily run a report to gather a spreadsheet of patients and their insurance information. 1. Hover your cursor on Reports and choose Advanced Report . 2. Click on Export to File and select Custom Export . ...
  3. How to Build an Appointment Profile

    Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically. Here is how to set them up: Go to Schedule > Appoi...
  4. Duplicate Patient Warnings

    In the event you create a duplicate chart for the same patient, you can inactivate one of the patient records. DrChrono does not have the option to merge patient records. DrChrono does have triggers in place to warn you of a potential duplicate war...
  5. How to submit claims to a tertiary insurance and post payments?

    Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are: You can update the information in the secondary insurance section with the tertiary information an...
  6. OnPatient Password Requirements

    OnPatient strictly adheres to industry password standards and best practices. Create a password for your OnPatient account with the following requirements:  A 16-character minimum and 64-character maximum length Meet three of the following c...
  7. API Bulk Endpoints

    DrChrono APIs now have endpoints to grab data in bulk. Normally our API response has a page size limit of 250, but our bulk APIs can obtain up to 1000 results. Our current list of bulk APIs . Appointments Patients Line Item Transactio...
  8. Patient Payments through Stripe in DrChrono

    Please Note that Stripe is not available to new customers. Please see our article on DrChrono Payments for setting up payment processing. DrChrono allows you to process patient payments through the patient's credit card. You can do ...
  9. Consent Forms and Telehealth Visits

    Consent forms can be signed by patients through DrChrono's telehealth feature. Uploading Consent Forms If you need to upload any consent forms, you can do so by going to Patients > Consent Forms and uploading the forms ...
  10. What are the system requirements to use DrChrono?

    DrChrono EHR works on any Windows or Mac computer with internet access and most iOS devices. However, a few minimum requirements must be met in order to use the DrChrono EHR. Please check the list of supported software and hardware requirements belo...