Popular Articles

  1. Lifecycle of a Medical Claim

    Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement.  This article explains what happens with your claim after you change the billing status to "Bill Insurance". ...
  2. How to Create a Patient Flag

    DrChrono offers a way to flag a patient's chart if there is important information the doctor or staff should be aware of. You can also think of patient flags as a post-it note on a patient's folder. It's a quick way to share important informatio...
  3. CDS Rule Flags in the Appointment Window

    CDS rule flags allow you to quickly see what Clinical Decision Support r ules a patient falls into based on the parameters of the rules. You can see the rule flags in the appointment window. You can remove these flags fro...
  4. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  5. What does PRNT mean when it is part of the payer id?

    Insurance payers use a payer ID to route claims to the correct insurance company, or payer.  Some insurances have the same payer ID among all clearinghouses, while others may differ.   You can find the payer IDs in the Patient's chart > Demographi...
  6. Payment Analysis Report

    Payment Analysis The Payment Analysis report is a tool that provides you with an overall snapshot of your incoming payments. Payment Analysis addresses three questions: How much is coming in? What is the source of the income? ...
  7. Requesting additional enrollments through TriZetto

    So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more.  How do you proceed?  With TriZetto's STEM portal, the process is very eas...
  8. Removing a Patient Flag

    Learn more about removing a patient flag.
  9. Posting Multiple Insurance Transactions from a single EOB

    To make things easier to post multiple payments from a single-payer EOB, DrChrono has an area that allows for the posting of multiple lines of transactions instead of adding a line item for each charge. Navigate to Billing > Live Claims Fe...
  10. Set Up EPCS for Multiple States

    If you electronically prescribe controlled substances in more than one state, you can add more locations to your DrChrono account with help from our Support team.  Before adding more locations, you must have already enabled eRx and EPCS for ...