When a Stripe dispute (also known as a chargeback) is created, a notification is sent to your Message Center to alert you of the newly filed dispute.
To view the details of a filed dispute, hover over the Billing tab and sele...
There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task:
Start with the patient's appointment. Scroll down to where the CPT/charges are listed.
Click...
You can import your patient demographics from a spreadsheet into your DrChrono account.
You can use a standard Microsoft Excel spreadsheet (.xls) or a basic comma-separated value file (.csv) with your patient's demographic information. You can f...
When you receive a new message in your message center, a number appears above Messages . This number indicates that you have any new or unread messages in your inbox. The notification appears when you have a new:
Fax
Lab result
Re...
DrChrono makes it easy to add an admission date and hour to your patient's claim. It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...
While you are working on your claims, you may want to run a report per payer to see what type of denials you are receiving. DrChrono makes finding this information simple and easy to do.
Hover over Billing and select Denial Analysis ...
You can set up your FHIR APIs so that you can access your health information.
1. Using the link and special key provided by the practice, you’ll be directed to this screen. Once on the site, select Login .
2. ...
In the EHR/EMR app , Touch ID is a convenient way of logging in to your DrChrono account using your fingerprint. First, make sure your device supports Touch ID. Touch ID is available on the iPhone 5s or later, the iPad Pro, iPad Air 2 or later, and...