Popular Articles

  1. Tracking Your Patient Problems with the Patient Problem List

    The Patient Problem List is a convenient way to keep track of your patient's diagnoses. With the patient problem list, you can keep track of both active and inactive problems with a patient and have the problems auto-populated onto your appointment...
  2. How do I automatically copy ICD-10 diagnosis codes to my patient's chart?

    With the Auto Set Problems feature in the DrChrono EHR, you have the option to type in ICD-10 codes into your appointment and have them automatically added to your patient's problem list. When paired with the Auto Set Diagnosis featu...
  3. How to Set Up a Follow-Up Reminder

    A follow-up reminder reminds patients to make appointments on a recommended date that you decide. Follow-up reminders can be set up in advance in a way that works best for reminding your patients to make appointments on the date that you recommend. ...
  4. How do I add a suffix, credentials or salutation to my name?

    1. To add a suffix, credentials, or salutation to your name, first go to Account > Provider Settings . You will land on the Profile tab by default. 2. On this page, you can select your salutation from the dropdown list an...
  5. Documentation Type Requirement for Alaska Medicaid

    If you are billing claims to Alaska Medicaid on the HCFA-1500 form and including documentation, the type of documentation attached must be listed in Box 9B on the HCFA form. You can add this information easily from the Live Claims Feed. If yo...
  6. Lifecycle of a Medical Claim

      Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement.  This article explains what happens with your claim after you change the billing status to "Bill Insu...
  7. Moving money from an appointment to a patient's unallocated

    If there is an overpayment on a patient's account, you can hold the payment in a central location for a future visit. We call it "unallocated". You can also think of it as an account you would have at a bank. The money sits there until you do so...
  8. Why is this Claim Being Rejected?

    Claim rejections from DrChrono's billing system, the clearinghouse, or the payer will be displayed in your Live Claims Feed (LCF) for review, correction, and resubmission. Here's how to identify them: 1. Hover over Billing and select...
  9. Uploading Multiple Documents for Different Patients

    With DrChrono's Document Management tool, you can import several documents for different patients into the software, all in one, easily accessible spot. 1. Hover your cursor over the Clinical tab and click on Document Management . ...
  10. Utilizing the New SSO Dashboard

    The new SAML SSO (Security Assertion Markup Language Single Sign-On) Dashboard in DrChrono is a centralized place for managing users and their SSO access within DrChrono. Its primary purpose is to allow practice administrators to oversee user auth...