Popular Articles

  1. How to upload a Profile Image and Business Logo

    DrChrono makes it easy to add branding to your emails and official forms. There are two pictures you can change to customize your business's profile. The first is your practice's Profile Picture which will be attached to patient emails. The...
  2. Bulk Edit Payer IDs

    If you need to update payer IDs for multiple patients, DrChrono has a way to do this in bulk instead of having to go into every single patient account to make the update. A potential reason why you might need to do this would i...
  3. Enhancements to Advanced Report Exports

    The Advanced Report section of DrChrono allows you to construct reports that are specific to your practice and your needs. Sometimes the amount of data is large and needs to be broken into multiple reports. We have made a few enhancements ...
  4. Patient Payment Plans: Setting up your DrChrono account to accept patient payment plans

    In order to set up payment plans for your patients within your DrChrono account, you first need to decide on a few parameters including: The minimum monthly payment amount your office will accept. The minimum patient balance your off...
  5.  Charting on the iPad

    Watch our video for an overview of iPad charting.
  6. Check-In App Overview

    DrChrono's Check-In App allows you to offer a digital check-in experience for your patients, saving time with paperwork and data entry.   Having trouble viewing this video? Click here . ...
  7. How to submit claims to a tertiary insurance and post payments?

    Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are: You can update the information in the secondary insurance section with the tertiary informati...
  8. How do I Clone a Claim?

    There might be instances where you would need to separate charges on a medical claim into two separate claims for a patient, before submission to the payer. In the DrChrono EHR, we refer to this as cloning claims. Navigate to the Live Cla...
  9. ePS: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has ...
  10. How do I backup all of my information within DrChrono?

    DrChrono offers a number of ways to back up your information. You can learn how to export your patient demographics by going here . There are a lot of other things that you can export and you will learn through this article. Additional Pati...