Popular Articles

  1. My account is on a Read-Only or Billing Work-down plan.  What information do I have access to? 

    My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan. 24/7 DrChrono login access with full account access to view all patient records, medic...
  2. FHIR API FAQ

    Check out our FAQ for more information about FHIR APIs. What is FHIR and do I need it? The primary goal of FHIR APIs for patients is to put patients first by giving them access to their health information when they need it ...
  3. Billing Profiles and Fee Schedules

    When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...
  4. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  5. Families Using OnPatient

    This article describes how families manage their OnPatient accounts.
  6. Adding Supplements to the Medication List in a Patient's Chart

    Learn more about adding supplements to the medication list in a patient's chart.
  7. Scheduling Recurring Appointments

    Scheduling recurring appointments in DrChrono is easy and only involves a few extra steps in the appointment scheduling process. 1. Open an appointment window. 2. Enter the patient's name. Optional: Select an Appointment Profile ...
  8. UB04 Box 53 - Noting an Assignment of Benefits on an institutional claim

    On your institutional claim, you will need to notate that you either have (Y) a signed assignment of benefits from the patient permitting direct payment from the payer to the provider, (N) if there is no signed assignment of benefits on file whi...
  9. How do I keep a patient's insurance history?

    Historical insurance information may be needed to bill correctly for previous appointments. Appointments are automatically associated with the active insurance on the date of service. *** NOTE : When you edit a patient's current insur...
  10. Patient Chart Header

    The Patient Header provides quick access to essential patient chart details.