Technical Support Hours Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. Opening a Support Case The email to the address below will open a case and send an automated response with the case numbe...
You can add the day's supply to prescriptions you send and medications you add to a patient's chart. The day's supply field is required for schedule II controlled substance prescriptions. Days supply can help reduce the pharmacy clarification r...
Changing the provider for a staff member is an easy and quick process to complete.
1. To change the provider for a staff member start by going to Account > Staff Members .
2. Select the Staff tab. Click Edit ...
If you are a provider who orders the same bundle of tests frequently and is looking for a way to order more efficiently, then you will benefit from creating panels of your favorite tests to make ordering faster.
1. Log in to your DrChrono accoun...
The Live Claims Feed (LCF) allows you to create reports that contain any combination of many available fields. They can be configured in countless ways to meet your workflow and needs. To access, navigate to Billing > Live Claims Feed. ...
Appointment profiles save you time by pre-populating fields when creating a new appointment. Appointment profiles are used to:
Automatically set a Reason For Visit
Set a duration for an appointment
Set a color for the appointme...
Check out this video and learn how to add notes to your patient's appointment. Here is a written version of adding notes to a patient's appointment for your reference. ...
For all customers, except those on an Apollo Plus plan, you will need to go in each month to freeze the transactions for the previous month. At this time, it will not happen automatically.
For example - if you want to freeze tran...