The Insurance Setup screen has multiple functionalities. Depending on how the provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include:
Complete
Form Created, Provider Action Required
Digital Signature - The form...
Your DrChrono Clinical Extraction will arrive as a series of compressed, sequential ".7z" files, (such as "MyExport.7z.001", MyExport.7z.002", etc.). You may follow the steps below to extract and restore the files into their original formatting:
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The Office of the National Coordinator for Health Information Technology (ONC) is a staff division of the Office of the Secretary, within the U.S. Department of Health and Human Services.
RxFill is a message type that Surescripts provides to hel...
Your audit logs are a powerful way to track all the patient activity within your account. It can be used to track your patients' changes, view staff activity, and troubleshoot problems.
The logs can be exported to a CSV file that can be viewed...
Through the DrChrono practice chat, you can communicate internally with other members of your practice group.
1. Once you log in to your web-based EHR you will see the Practice Chat icon in the bottom right-hand corner.
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Do you have payments that the system could not match or post? Find them under Unmatched ERAs. Check out this video to identify and rectify the unmatched payments.
Here is a link to an article that will walk you through Unm...
If you need to know which provider or staff member created an appointment, you can find out on the schedule.
Hover over the appointment and the appointment information will be displayed on the left-hand side of the screen.
If a patient sc...