Popular Articles

  1. Duplicate Appointment Warning

    In the event that an appointment is scheduled for the same patient on the same day, you can enable a setting so that a warning message will appear. To enable the setting, go to Account > Provider Settings and cli...
  2. DrChrono Payments: Setting up hardware BBPOS Chipper 3XBT

    The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature...
  3. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  4. Manually verifying ERAs prior to posting

    As ERAs are received from the clearinghouse, they will automatically post to your patient's appointments. If you would like to verify that you have received the deposit or check before the ERA posts to your patient's appointments, the system ca...
  5. Kiosk Mode in the Check-In App

    Check out our video on how kiosk mode works on the iPad check-in app.
  6. DrChrono and OnPatient: Overview

    In this video, we show how the DrChrono and OnPatient platforms connect and send and receive data to each other. ...
  7. Patient Reports

    The patient report feature allows you to generate patient reports based on demographics, medication, diagnoses, allergies, or lab results. 1. Go to Reports > Patient Report . 2. Select the parameters you would li...
  8. Getting Started with Kiosk Mode

    The DrChrono platform includes the Patient Check-In App , independent of the EHR/EMR app designed to streamline the patient check-in process. The Check-In app includes a Kiosk Mode where your patient may verify their background information, ...
  9. Archiving and Changing Offices

    Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
  10. Provide Patients Electronic Access to Their Health Information

    For the Provide Patient Access to Their Health Information, the denominator is the number of unique patients you have seen for appointments in DrChrono for the measurement period. The numerator is made up of: The number of patients...