Popular Articles

  1. Archiving and Changing Offices

    Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
  2. Using Custom Demographics to Record Attorney Information

    You can use DrChrono's custom demographics feature to add fields to the patient's chart to document attorney information. Go to Account > Custom Fields . Select Patient Demographics from the menu on the left. ...
  3. Form Builder (Beta)

    The form builder has a new look. This version has a new design and enhanced features to provide an easier workflow when creating custom templates. The existing form builder remains functional and runs parallel to the new version. To open the For...
  4. How do I use the Billing Log?

    The DrChrono Billing Log keeps track of all the billing-related actions that happen in your practice. Any time any member of your practice executes an action that affects billing, it will be documented in the billing log. To access the...
  5. How do I Enter a Taxonomy Code that is Common for all Payers?

    Office Wide Taxonomy Code If all of your claims bill with the same taxonomy code, you can enter it in your account settings and it will carry through all of your claims. 1. Navigate to the Account tab. 2. Click on Pr...
  6. DrChrono Payments: Stripe Refunds and Reversals

    If you have charged a credit card and now need to return the money, there are two ways to do it. Which way will depend on when the card was charged and when you need to return the money. A refund is sent when the money has a...
  7. Enabling Emergency Access to your DrChrono Account

    Setting up Emergency Access Emergency Access grants the user permissions to access patient charts, access schedules and access clinical notes when logging in with the Emergency Access login. A user can grant this permissi...
  8. Set Up EPCS for Multiple States

    If you electronically prescribe controlled substances in more than one state, you can add more locations to your DrChrono account with help from our Support team.  Before adding more locations, you must have already enabled eRx and EPCS for ...
  9. Why can't I order from certain lab codes?

    Find answers to why you can't order from certain lab codes.
  10. Private vs Public API application

    DrChrono Application Programming Interface (API) has two application modes: Private and Public.  Private API An API application is defaulted to private mode. A private application can only connect to a user from the same account or practice grou...