When you are billing the claims to a Workers' Comp insurance, ensure the insurance information is updated in the Demographics > Workers' Comp section. This will give you the option to enter all of the applicable information and have that informa...
Finding a Provider's NPI If you are adding a provider or facility to your estimate, the tool will ask for their Tax ID (TIN) and NPI. If you do not have them, you can skip over them, but it's highly encouraged to obtain the information to gi...
At this time, you are not able to change the email address associated with your DrChrono account on your own.
Please contact your account manager, use our chat support, or submit a support ticket here.
For s...
If you've sold your account and would like your DrChrono account and all of your patient information to transfer to another provider, please contact your account manager for assistance.
As the owner of the practice, you are responsibl...
When you add a staff member to your account, you have the option to restrict them to an office or offices. You can edit this setting at any time for the staff members in your practice.
To start, go to Account > Staff Members .
...
You can generate a report to see which patients have appointments scheduled and which ones do not use the Advanced Reports feature.
1. Go to Reports > Advanced Reports .
2. Under the Export to File drop-down me...
DrChrono has a series of reports set up that you can easily and efficiently run for your practice. They are located under Reports.
The following reports: Productivity, Outgoing Prescription, Patient Insurance Authorization, Appoin...
Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here .
1. Once you have an OnPatient account, log in and go to Appointments . The patie...