Popular Articles

  1. Can I send a message through faxing? (Without attached referrals or documents)

    DrChrono's fax system is configured to send faxes associated with a patient. Through the patient chart, you can fax: Uploaded Documents Lab Results Demographics Locked Clinical Notes Signed Consent Forms Amendments You c...
  2. Invite a Patient to OnPatient

    Watch our video on inviting a patient to connect with you on OnPatient. Having trouble watching this video? Click here ...
  3. How do I create a task category?

    Creating a task category is a breeze with DrChrono's task system. This functionality allows greater customization and control when assigning tasks throughout the office. These categories organize an individual's task inbox for easier visibility of ...
  4. When I clicked on the OnPatient invite I received, I was unable to complete the sign up process. I tried to start over, but I am not able to do so, why?

    The OnPatient invitation you receive from your healthcare provider expires 7 days after it is sent or if your healthcare provider resends an invitation. Please ensure you are accessing the most recent OnPatient invitation your healthcare pro...
  5. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...
  6. ePS Reconnection Payer List (N-Z) as of 5.08.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  7. Using Voice Commands for Speech-to-Text on the iPhone

    The Voice Commands functionality allows you to make edits to system documents by speaking, rather than by physically editing the text. To access the Voice Commands functionality, click or tap Speech-to-Text Settings on t...
  8. How do I create tags to attach to a patient document?

    A great way to filter a search in a patient's history is by using Tags. These are keywords that you set within the DrChrono platform to search by. Tags are completely customizable and you can name them whatever you would like. You are given suggesti...
  9. How do I schedule multiple appointments in the same exam room at one time?

    DrChrono, by default, allows you to schedule one appointment at a time per exam room. There is a way to change this setting so that you can schedule multiple appointments at one time. Here's how: 1. Go to Account > Provider Sett...
  10. ePS Reconnection Payer List (F-M) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No...