Popular Articles

  1. When I clicked on the OnPatient invite I received, I was unable to complete the sign up process. I tried to start over, but I am not able to do so, why?

    The OnPatient invitation you receive from your healthcare provider expires 7 days after it is sent or if your healthcare provider resends an invitation. Please ensure you are accessing the most recent OnPatient invitation your healthcare pro...
  2. Using the Save Section Feature to Add Signatures to Forms on the iPhone EHR App

    You can use the Save Section feature to add signatures to forms on DrChrono's EHR iPhone app. 1. To begin, select the appointment and tap Start Visit to navigate to the clinical note for the visit. Select the form you would like to add the...
  3. How do I add or change a patient's picture to their chart on the iPhone?

    When using the EHR app , you can very easily attach your patient's picture to their chart using your iPhone's camera. You can take a picture of the patient to add to their chart or to change their current picture. To do this select the (...
  4. Adding Vitals to Vital Flowsheets

    You can add custom vitals to your Vital Flowsheets to track and monitor your patients in a way that works best for your practice and workflow. For example, if you needed to add another set of vitals to an appointment, you could create additional vi...
  5. Blocking Non-Working Hours (Breaks/Vacation)

    Setting up breaks, vacations or non-working hours in DrChrono is as easy as scheduling an appointment. 1. Roll over the Schedule tab and select Calendar . 2. Select the time slot for the break on the calendar. Click the ...
  6. I don’t feel comfortable providing my Social Security Number as part of the identity verification process for OnPatient portal access. Do I have any other options?

    OnPatient requires successful verification of 2 out of 3 personal identifiers for your account before allowing access to the portal. The three identity values that are offered for validation are Date of Birth (DOB), Social Security Number (SSN),...
  7. Attaching a Lab Result to a Clinical Note on the iPhone

    To attach a lab result to a clinical note on the EHR/EMR app , you can use the free draw tool to browse your patient documents. First, find and select a free-draw object on the form. You will need to have a free draw field already added to your fo...
  8. How many fax pages does my plan allow?

    DrChrono offers you a number of ways to communicate with practices. One of those ways is by fax. Each plan type includes a set number of pages every month. Asclepius does not offer faxing Prometheus - 150 pages per month Hippocrates...
  9. (MIPS) Electronic Case Reporting

    Note: To enable electronic case reporting, customers can reach out to DrChrono's support team for assistance in connecting their Public Health Agency with DrChrono. For a detailed, step-by-step guide on the process, please click here . You can at...
  10. How do I order a lab on my iPhone?

    In the EHR app on your iPhone, you can order lab tests just as you would with the browser EHR or iPad. Labs can be accessed through the patient menu ( ) in the appointment window or by searching for the patient. Select Labs to start th...