Popular Articles

  1. Data Migration - Database Files

    Customers migrating from an EHR platform leveraging a local database (SQL, MySQL, PostgreSQL, MDB) can have data imported into DrChrono. To successfully migrate compatible entries (data points), we require the following: An export of the da...
  2. An Overview of the OnPatient App

    Check out this video for a tour of the OnPatient app.
  3. Changing the Primary Provider for an Office

    In the event you need to change the primary provider for an office, you can easily do so in the office setting. Go to Account > Offices . 2. Select Edit for the office you need to change providers for. 3. Choose the de...
  4. Checking In to an Appointment with the OnPatient App

    You can check in for your appointments through the OnPatient app and complete onboarding before you arrive at the office or start a video visit. 1. To begin, navigate to the Appointments menu. 2. Under Upcoming Appointments tap Check-...
  5. Header and Subheader Fields

    Check out our video on how to use header and subheader fields when creating forms. ...
  6. How do I create a task category?

    Creating a task category is a breeze with DrChrono's task system. This functionality allows greater customization and control when assigning tasks throughout the office. These categories organize an individual's task inbox for easier visibility of ...
  7. How can I convert to EFT payments?

    During the initial setup of your EDI/ERAs, the insurance company will often share information regarding enrolling for EFT payments, instead of receiving paper checks. The setup is separate from EDI (claim submission ) and ERA (elec...
  8. Immunization Records

    You can document your immunizations in DrChrono as well as store the consent forms signed by the patient or their guardians. 1. Navigate to the patient's chart by going to Patients > Patient List or by using the Search field. 2. C...
  9. ePS Reconnection Payer List (N-Z) as of 4.16.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  10. UHC issues new ID cards April 2023

    New ID Cards According to United Healthcare (UHC), a new wave of members will be transitioned to their new commercial claims processing system. All transition members will receive a new ID card beginning April 1, 2023. The members will have ...