Updated Articles

  1. Access DrChrono Support

    This article walks you through the various ways to access Support for DrChrono products and services.
  2. Updox & DrChrono, Single Sign On link

    DrChrono users access Updox and sign in using their DrChrono credentials to authorize the integration. Here is the link to sign in and use DrChrono Premium Features, powered by Updox - https://myupdox.com/ui/html/oauth2/drchrono.html E...
  3. OutcomeMD & DrChrono, Single Sign On link

    For customers that purchased OutcomeMD & DrChrono, follow this link and click "sign in with DrChrono" button to authorize the application inside your DrChrono account. Note: All providers and staff members who intend to use OutcomeMD are requir...
  4. What does the Insurance set up screen do?

    This article describes the functionalities of the Insurance Setup screen.
  5. FAQ- Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    What is the member ID when completing the PA questionnaire? The member ID is the patient’s insurance number. Can multiple documents be attached to a PA request? No, only one document can be attached per NCPDP standard. ...
  6. Adding Reminders to an Appointment

    Reminders can be used to remind your patients about their upcoming appointments. Reminders can be set up in two ways in DrChrono: in the appointment window or with reminder profiles . We will look at adding reminders at the appointment level in...
  7. How to Bulk Lock Clinical Notes

    DrChrono has implemented a feature to save you time by allowing clinical notes to be locked in bulk, instead of individually. If you would like this feature turned on, please reach out to your account manager or support . 1. Hover the curs...
  8. DrChrono Password Requirements

    DrChrono strictly adheres to industry password standards and best practices. Create a password for your DrChrono account with the following requirements: A 16-character minimum and 64-character maximum length Three of the following criteri...
  9. How do I edit user/staff account permissions?

    DrChrono allows you to customize what users are able to access. You can restrict/allow access to certain aspects of the software through the staff permissions function under Account > Staff Permissions . First, go to A...
  10. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    DrChrono has implemented a CoverMyMeds (CMM) new enhancement, Electronic Prior Authorization (ePA) . The improvement will allow for a Prior Authorization to be submitted to the Payer directly from the "send eRx" page, making it quicker for a ...