Updated Articles

  1. Providing Clinical Data through Box.com - Data Migrations Updated

    Customers who have a signed contract addendum for clinical data migrations are required to provide data from their previous EMR/EHR system in order to proceed with the migration process with Everhealth. Shortly after the addendum is signed, the cu...
  2. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access t...
  3. Lock a note and automatically change the billing status

    DrChrono provides a setting that will add automation to your practice’s workflow. The setting provides you with the option to have your notes automatically updated to a billing status of your choice when they are signed and locked so that the bill...
  4. How do I Share Correspondence with the Billing Team?

    As a client on a billing plan,  there will be times when you need to share correspondence with the billing team.  You can do it in different 2 ways: through the patient's chart or Box.com . Both are HIPAA-secure environments where PHI ca...
  5. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  6. Real-Time Eligibility Dashboard

    You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and member ID number, is required for this function to run.   Additionally, y...
  7. Creating and Managing Patient Statements

      On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
  8. Edit Basic Office Information

    Edit basic office information in the Basic section of the Offices page.
  9. Refund Patient Cash and Check Payments

    If you need to refund a patient payment made by cash or check, you will need to post the refund in the DrChrono system to keep records accurate and up to date. To post a refund of a cash and/or check payment: Navigate to Billing > Patient Pa...
  10. Implementation Overview

    WELCOME TO DRCHRONO BY EVERHEALTH | IMPLEMENTATION OVERVIEW |     15-MINUTE READ All new DrChrono by EverHealth customers are supported through our implementation program with a structured, dedicated engagement designed to get your practice ...