Updated Articles

  1. Providing Clinical Data through Box.com - Data Migrations Updated

    Customers who have a signed contract addendum for clinical data migrations are required to provide data from their previous EMR/EHR system in order to proceed with the migration process with Everhealth. Shortly after the addendum is signed, the cu...
  2. Real-Time Eligibility Dashboard

    You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and member ID number, is required for this function to run.   Additionally, y...
  3. Creating and Managing Patient Statements

      On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
  4. Edit Basic Office Information

    Edit basic office information in the Basic section of the Offices page.
  5. Refund Patient Cash and Check Payments

    If you need to refund a patient payment made by cash or check, you will need to post the refund in the DrChrono system to keep records accurate and up to date. To post a refund of a cash and/or check payment: Navigate to Billing > Patient Pa...
  6. Implementation Overview

    WELCOME TO DRCHRONO BY EVERHEALTH | IMPLEMENTATION OVERVIEW |     15-MINUTE READ All new DrChrono by EverHealth customers are supported through our implementation program with a structured, dedicated engagement designed to get your practice ...
  7. Data Migration Overview

    PRACTICE ADMINISTRATION | DATA MIGRATION |     15-MINUTE READ After reading this article, you will know what data we migrate, when we need each file, how to send us your files securely, and what to do in your previous system while the...
  8. Practice Administrator — New User Guide

    Setting up your practice's DrChrono account? This guide walks administrators through account configuration, user setup, and core system settings.
  9. How to handle API Errors

    In this article, we will discuss the various API errors that you may encounter. The goal here is to provide awareness of our error types and provide a few ways you can handle them. 4XX Level Errors 400 - Bad Request 401 - Unauthorized 403...
  10. Electronically Prescribing Controlled Substances with ID.me in DrChrono

    Once you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to send ...