Updated Articles

  1. Dashboard

    You can take action on various items, including appointments, tasks, and messages, all directly from the Dashboard.
  2.  Patient Chart Sidebar Navigation Tutorial Video

    This video describes how to use the Patient Chart Sidebar Navigation.
  3. POS 12 and HCFA Box 32

    Per the Centers for Medicare and Medicaid Services (CMS), when providing telehealth services to a patient while they are at their home residence, the POS code listed in box 24B must be 12- Home.  It also needs to match the patient's home address.   ...
  4. Billing from the appointment window

    Here is how to bill a patient's claim directly from the appointment window.  This video will walk you through the screen. ...
  5. Product/Procedure Report: Details Tab

    The Product/Procedure Report will show you what CPT/HCPCS/Custom codes have been billed throughout your practice and detailed patient information if you need to dig deeper.  Offices use this report to identify their office's most used procedure an...
  6. DrChrono Support PIN

    The Support PIN is a four-digit number the Support team uses to verify the user's account.
  7. ePS Claim Validation

    Customers utilizing eProvider Solutions (ePS) can now validate claims on demand.  This ability will identify any errors quickly and allow for correction before the claim is submitted to the clearinghouse for processing.   Navigate to Billing...
  8. What is the Info Column?

    The Info column in the Live Claims feed displays a green S when the claim is in a billing status, indicating that it will be sent to the clearinghouse on the next submission file. ...
  9. Print Patient Demographics | View Patient Face Sheet

    Print Patient Demographics | View Patient Face Sheet DrChrono providers the ability to print a snapshot of specific health information such as demographics via the web and/or a face sheet via the mobile EHR application. Print Patient ...
  10. Patient Search

    Web To quickly access a patient's chart, use the hotspot search located in the top right corner of the website, regardless of which page you are on. It will take you directly to the patient's chart.  The search option displays the last 5 pati...